DO NOT STAY HERE FOR BUSINESS.
I came to stay at the Best Western for business, and it was booked through my corporate travel agency. However, when I came to check in, the hotel staff would not/could not charge my company for the room, because I did not have the corporate credit card on my person. It is also not their policy to send authorization forms to companies so that they can charge corporate cards (unlike all the rest of the hotels I deal with regularly). To overcome this, my company would have to set up a corporate account with this individual Best Western. This is a unique problem to this particular Best Western, apparently, since they are a franchise and have created this policy unilaterally. It is completely uneconomical for companies to have to set up corporate accounts with individual hotels; that is why we have hotel chains and corporate rates. The staff were completely unhelpful and it took several times through the questioning process to even get this information out of them. Overall, it was a very frustrating and unrewarding experience.
