Woodbine Hotel & Suites

Don’t let the pictures fool you. The lobby had a strong smell of turpentine, bathroom was nasty, shower curtains were wet and had mildew. There was a white bath mat rolled up in the bathroom that was also still wet and had mildew. Pillows were extra small. The only good thing about this place was the free parking. We were supposed to be there for 3 nights only stayed 1. Thank God we were able to find another hotel last minute. DONT STAY HERE!! Spend the extra money stay somewhere else.

Good location near Pearson International Airport and close to major highways. Stayed for a wedding last weekend. Overall, the banquet hall area was beautiful but the hotel itself needs some updating. Hotel staff were inconsistent either at the front desk or away. Continental breakfast is served daily from 7am - 10am and offers hot food which was a plus. Guest rooms definitely need better lighting and electrical outlets were only located in the center of the room beneath the television. Had it not been for the wedding we were attending, we most likely would not have stayed here.

As we arrived, we found that they were doing two weddings on property. Normally that's no big deal, it's a hotel with a conference center. We were assigned a room and quickly found out the beautiful pictures we saw on BOOKING COMPANY WEBSITE, were merely pictures of their dining room and banquet hall. The hallways were dirty, spots on the roof, and evidence of shoddy, hap-hazard repairs. At check in they insisted on a $150 deposit on my credit card. This was NOWHERE in their BOOKING COMPANY ad. The front desk assured me this would be released when there was no damage. It has not been released yet. If they are going to charge such a ridiculously high deposit, it at least needs to be disclosed up front on BOOKING COMPANY. We had no choice, but to pay it as we had 4 days of vacation in Canada. Upon getting to the room it was clearly an efficiency with a queen bed crammed inside. We barely had room to to the bed. Again, no big deal on that part, But the bathroom was different. The shower was cracked in a variety of spots. There was a weird growth on the mirror. During the night the aforementioned weddings were loud. They kept us awake until 2 AM. Either they placed us right above the wedding, or the walls have ZERO insulation/sound proofing. The latter is most likely with the worst part of the hotel. At night we heard a family in the hallway. One of the members was audibly throwing up. Then there was loud angry shouting. Apparently the child of the guest had ran away from him and he was throwing his belongings into the hallway. At approximately 2 AM, we heard more shouting, and very loud cursing. Then we heard the adult strike his child several times. We had no idea what to do. We feared for our safety. Surely the hotel security would take care of this. There was none. If we had intervened to stop the child from being beaten, we would have been the next victim. My fiance was not comfortable for the rest of the stay. We both feared that someone was going to break into the room. I decided that we weren't going to suffer any longer. I went through A BOOKING COMPANY and booked a hotel at Niagara Falls. Oddly the rate for the Niagara Falls hotel was only $10 more than Woodbine. We left with one night remaining on our reservation. The front desk stated I would have to contact My Booking Company for a refund for the final night but did not object to it. I hope this resolves the manner promptly. Now they are disputing the refund.

Sometimes, I wonder if this place is haunted. I went here for a 5 night stay in 2015 with my hubby and our young daughter, in late September. We were waiting for our new apartment to be ready. This one woman at the front desk... gosh, I'll probably never forget her. She was one of the worst hotel employees I have ever met, in any hotel I've ever been to in my entire life, to put it quite frankly. She was rude, she laughed when you complained about anything. She charged us for ridiculous things... and one of the most appalling things of all... it seems like management didn't see a problem with her... even though the housekeeping staff were even complaining about her as well. There was a nice guy there that corrected her foolish mistakes, and was constantly apologizing for her. I do not know why it took me so long to make a review about this place. I suppose I just wanted to forget about our experience. The breakfast was good, and the actual hotel room was decent. It's really old, though. I truly do wonder, if it is haunted. It just is in a very isolated section of Rexdale, and there are no restaurants nearby. You have to walk quite a bit, just to get to a bus shelter. If you want cheap accommodations, be my guest. See what I did there?

Been here a few times everything went ok last time iwent i got bed bug bites .. Complained to front desk no one seemed to care one guh shouted at me for saying i was lying when i fully showed him my friends arm and my swollen thimb