Get to the top of the directory by claiming your business!
Holiday Inn Southgate (Detroit-South)

Holiday Inn Southgate (Detroit-South)

Claim Business
4.0 Google Review
17201 Northline Rd, Southgate, Michigan, 48195, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 4.0


Jul 10, 2018
Update: I spoke with Theresa and Mimi at the front desk and they were absolutely fantastic!!! Our late night check in was not smooth, that is true, but the staff in the morning was outstanding. Breakfast was very good and the pool was the best hotel pool we have ever experienced! The children had a wonderful time playing, and our whole stay turned completely around!! Original: Negative check in experience. Staff is rude and unbelievably apathetic. Hotel is run down, smells terrible, and is dirty. We checked into a room that smelled like someone head taking a number 2 in the toilets and left it... It smells musty and terrible, heavily smelling of mildew and mold. We walked the long walk back to the front desk only to change rooms to a different room that smells better, but had very wet floors. The bathtub was scuffed, there were clumps of dirt in the corners, the lamp shades were broken , and ripped, see the attached pictures. The hallways are old and musty, and the whole experience was not a great first impression. We were then told that the pool was still open, so we headed to the pool where my key did not work. I went to the front desk and they told me that I just needed to use a different door. When I went back and use the other door, it still did not work. So at this point we had two rooms that were not up to standards, and we're unable to use the pool. When I tried to talk to the front desk about it, Chelsea raised her voice at me and pushed off all of the problems on someone else. The rooms were not her fault because she was not working for housekeeping, which is understandable, she's not expected to know the exact status of every room, but rather than blaming everyone else you could at least say I'm sorry for your experience. The pool door must not have been working in that must be maintenance his fault not hers, well it was showing a yellow light, so she could at least try to solve the problem. They expected me to continue to move rooms at 11 p.m. with two children who have been traveling all day. Absolutely not worth the hassle, absolutely not worth the money, what a negative experience. Do not stay here if you want to stay somewhere clean, good smelling, and with pleasant staff.

Jul 15, 2018
Over all, this hotel is super nice. Check in was super easy. The security is also very good. The breakfast was amazing. Everything was so good, and fresh. The staff was super friendly. The beds were super comfortable. I slept so great! My only complaints were, the construction. We couldn’t even get in the parking lot. Also, the room service wasn’t very good. They didn’t even touch our bed, they also didn’t take the trash out for us. I changed the trash bag and left it by the door for them and they didn’t get it. I asked for another laundry bag, and they didn’t leave it. But over all, I would recommend this hotel. It’s beautiful.

Jul 22, 2018
Super happy with this place. Clean, very friendly staff, the breakfast buffet was some of the best breakfast food I've had. Even Better than Cracker barrel & Bob Evan's breakfast. Super impressed. Nothing like typical nasty buffet food. Pool is awesome.

Jul 1, 2018
The staff was a delight. Extremely helpful and friendly which was needed after a lomg day of flight delays and cancellations. They even found us a few places still serving food that delivered. The room was also very clean and very comfortable. I would highly recommend it.

Jul 14, 2018
Rooms a little dated but clean enough. I was staying on an airline voucher so can't speak to prices. Restaurant was nice.

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Hotel/Motel Near Me

Motel 6 Detroit - Southgate

Motel 6 Detroit - Southgate

18777 Northline Rd, Southgate
La Quinta Inn Detroit Southgate

La Quinta Inn Detroit Southgate

12888 Reeck Rd, Southgate
Comfort Suites

Comfort Suites

18950 Northline Rd, Southgate
London Motel

London Motel

14035 Dix Toledo Rd, Southgate