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First Canada Inns

First Canada Inns

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3.2 Google Review
1 First Canada Ave, Kingston, Ontario, K7K 6W2, Canada
(800) 267-7899 www.first-canada-inns.com
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Google Reviews

Refresh Reviews 3.2


Jul 10, 2018
After seeing peoples posts that the hotel was great I was wondering how they could say that. Except for the top floor that was redone in my wing the rest of the wing is outdated and dirty. I had to wear socks in my room and by the end of the weekend they were dirty.. Housekeeping can only do so much. the carpets were in desperate need of deep cleaning. The hallways smelled as well. I went to the restaurant for breakfast. The food was average. The bacon was lukewarm. My husband said the breakfast sandwich I brought him was good. My husband forgot his toothbrush and was told that I would have to buy one. If I had not just come back from CVS I would have gone back. The vent in my bathroom as well as two other people in my group did not work. The saving grace is the housekeeping staff. They were accommodating and friendly.

Jul 16, 2018
Hotel under renovation to start with. Night staff was somehow friendly, day staff wasn't. Breakfast, which was anything but good, was presented in a bedroom across the office, transformed into a "dining room" during the renovation...then we were told to eat in our own bedroom....

Jun 22, 2018
I wish there was a lower rating that I could give. Stayed at this nightmare from the start motel. I should have ran the moment I drove into the parking lot.... I understand they are under construction, but it look like something out of a war movie. Very poor signage that attempts to direct you to the Lobby. Very rude receptionist, I believe her name was Morgan?? It was like I was an interruption in her personal entertainment time...(she was far to busy watching a movie to take my reservation) . Garbage everywhere in the halls, once in the room we were not disappointed..... stains on the sheets, pillows that looked like they have had every type of body fluid on them, patches on what I guess they call a comforter. The walls are thin enough that you could have a conversation with the people in the room next to you. Breakfast in a make shift room...thank goodness for the near by fast food. Spoke with what I am assuming is some type of manager in the “Lobby” about our concerns, (feeling unsafe, not secure building, the loud construction noise early in the am, very strong smell of pot outside our room, state of sheets, pillows....) treated like we were just a bother. Gave the feeling of just pay your bill and get the hell out. Thankful we traveled with our own pillows and had a couple blankets in the van. Left the feeling that we may need to visit the Doctor for a update in our tetanus shots after our stay. Please think twice about staying here. Never been treated so badly by employees/ business.

Jul 4, 2018
Updates and Reno's are beautiful. Staff is super friendly and accommodating. And pet friendly. Great stay

Jul 21, 2018
The 2 girl at the reception did a good job and did the best that they can't but we wait 1h30min for are room and before us it's was having at least 10 people that they wait 2h15min before to have their room, are room was not even finish inside and the elevator was not even working. So it's was the first time that I go at that hotel and the last time to.

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