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Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada

Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada

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4.5 Google Review
45 Benjamin Rd, Waterloo, Ontario, N2V 2G8, Canada
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Google Reviews

Refresh Reviews 4.5


Jul 11, 2018
Third time at this hotel, we still love it. I did have a problem though. I originally booked for one night then later tried to extend it to two nights. The Hilton website instead wants to cancel the original night and re-book it for two nights. This meant it re-books the original night at the new now higher rate. I don't want to pay more for my already booked night so I made a new separate booking for the second night only. That also created problems. It means two check-ins, two sets of Hilton emails, confusion with the room cleaning staff who process the room differently for a quest that is staying for one night or more than one night, plus having to arrange with the front desk to stay in the same room and not have to move out to a different room on the second night. Hilton needs to fix this booking problem please. This would make a great hotel even better.

Jul 14, 2018
We checked in/out remotely and used a phone as a keypads so we had effortless start and end to our stay. Room was clean but oddly set up as it was an accessible room but the tv was placed perpendicular to both the bed and couch with no way to orient it otherwise; this might be to accommodate some patron but it should have been on a mount of some kind. The breakfast area was clean and well staffed. Stay was quiet and undisturbed.

May 10, 2018
Due to a fire at my house I have lived here for quite a while. The staff are amazing and very friendly. My oldest son had his birthday here and they gave him a present. The house keeping staff are friendly and always go the extra mile to make my kids happy by tucking in their stuffed animals when they make the beds. Over all I have been very happy with this hotel and its staff and would highly recommend a stay here.

May 28, 2018
Was only there for a business meeting. The staff was very friendly and the entire place is extremely clean. Only reason for 4 stars is I didn't see any of the rooms. But judging by the common areas, I'm sure the rooms are spotless and comfortable.

May 5, 2018
Part of the Hilton group. It's relatively new and everything is in great condition. Rooms are spotlessly clean. Good quality bathroom supplies. Fluffy towels. Comfy bed. Wonderful breakfast. Free parking. Good internet. Attentive service by some of the most polite and friendly people on the planet!

INDUSTRY BLOGS

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed to...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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