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Holiday Inn & Suites

Holiday Inn & Suites

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4.1 Google Review
101 Kanata Ave, Ottawa, Ontario, K2T 1E6, Canada
(613) 271-3057 www.hisottawa.ca
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Google Reviews

Refresh Reviews 4.1


May 7, 2018
The service at this hotel was exceptional. I lost a credit card at a restaurant earlier that day, and the desk guy researched the restaurant, called the establishment, and checked with me later to see if there was anything else they could do. The room was really nice and had a bedroom and a front room. Very comfortable and quiet. Close to shopping and the movie theatre, and several restaurants.

May 8, 2018
Used them for my wedding guest, had a great experience. Manage to arrange early check ins and co-ordinate are shuttle scheduled with them. Nice and very clean rooms, and the staff was helpful. The wife's hairdresser forgotsome of her things in the chaos and they were able to arrange for her to pick them up from the front desk the next day after we left for our honeymoon.

May 12, 2018
Overpriced for what we got. We spent approximately $200 per night for a room for two people. The room was nice and clean but at times it felt a bit small. The bed and living room were separated by a door and we had a mini fridge as well as a microwave. Bathroom was very clean with minimal water damage on the ceiling. The customer service was excellent and they helped me with all of the questions I had with a cheerful attitude and a smile. I only experienced two negative things during my stay. Firstly, the card for my room stopped working after the first night. I went to customer service and was told that they had only activated it for one night accidentally. Secondly, at times some other guests were really loud in the hallways. The hotel needs to tell them that the hallway isn’t somewhere to hang out and that they need to close their doors if they are having extremely loud discussions. Overall 3/5. Would have been 4/5 with a better price. Would have been 5/5 with a better price, more strict enforcement of noise rules, and no issues with the card for the room.

Jun 24, 2018
Convenient location just off the 417 Highway, with ample parking, clean and great hospitality. Spent sometime at the restaurant Graffiti's Restaurant, the barman was so helpful and courteous. Attended an event reception. The ball room was beautiful and we'll lit.

Jun 14, 2018
The staff is very helpful and quite friendly. The rooms are nice, clean and spacious. It's located within walking distance of several nice bars and restaurants.

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