We stayed there over the weekend and were greeted by friendly staff. The room was very good and comfortable. Things went totally wrong when we went down for breakfast. Their restaurant was very nice but the staff was incompetent. We were the second or third to enter and after a while our order was taken. Others had started to arrive but there was only still the one server. Customers were getting up to get their own coffee, cups, condiments etc. Orders were taken and others began to get their meals and a second server finally arrived. We wondered where our meal was and asked several times before they finally checked about 40 minutes later. Apparently there was a 'computer problem' and no order was found! If we hadn't asked about the status of our order I'm not sure how long we would have been left to sit there with no breakfast while all around us people were eating. We left disgusted and a pleasant stay had turned sour. We turned our breakfast coupons back to the desk 45 minutes later and went out for breakfast elsewhere.
