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The Champlain Waterfront Hotel, an Ascend Hotel Collection

The Champlain Waterfront Hotel, an Ascend Hotel Collection

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4.1 Google Review
2 Front St N, Orillia, Ontario, L3V 4R5, Canada
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Google Reviews

Refresh Reviews 4.1


Jul 9, 2018
I really enjoyed my stay here, the staff are very friendly and the room was lovely. In the room you can find a sign that says how due to environmental reasons, towels will be washed every 3rd day - which is very reasonable! I am, however, a little bit disappointed about how environmentally unfriendly the breakfast was. Plastic plates, cups, bowls, and cutlery, as well as water and fruit juice in plastic bottles, which led to a huge waste after the meal. I understand you may need extra staff or facilities to clean up the dishes, but I think that would be worth it considering the environmental damage such unnecessary plastic has. Also it would be a lot nicer to eat and drink using actual plates etc. Thank you for the great stay and considering becoming more environmentally friendly, in addition to your towel cleaning policies.

Jul 7, 2018
Great hotel with very nice rooms and modern decor. Hotel is very clean with comfortable beds and a big screen tv. Room has fridge and coffee maker. Furniture is nice, washroom is also modern with new showers and fixtures the decor is very pleasing. There is a free complimentary breakfast with nice big selection of different food. People working here are very nice and helpful. Only downside is parking due to being shared with restaurants nearby.

May 6, 2018
What a great place! Came up for a training and was put up at this hotel by my employer. Needless to stay I had no idea what to expect.... This place is a hidden gem! Right by the water, close to all the restaurants, shops and casino. The hotel is newly renovated with clean rooms and a very comfortable bed. The continental breakfast was a bonus! If I come back to this area I'll be staying here! Thank you for great stay :)

Jun 17, 2018
It was a very nice hotel, very clean and modern washing facilities. Just unfortunately when we came there the hot water tank wasn't working so there wasn't any hot water ☹️ so I guess maintenance wasn't watching when two hot water tanks were not working obviously one must have blown before and no one even noticed. But I still gave them a 5-star review

Jul 2, 2018
Really nice! Staff was nice! Breakfast was amazing! Nice location. Only complaint is the AC. It wasn't cool enough throughout the night.

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