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Refresh Reviews 4.0


Jul 4, 2018
I’m in Sudbury for a funeral so this was my venue of choice close to all the arrangements. I was greeted by a cheerful Donna M. as I walked up to the Check-in desk. She confirmed all my information, scanned my credit card, got me to sign or initial a form in several places, gave me 2 room access cards and pointed me in the direction of my room. Very nice! Very efficient! It’s a nice hotel with lots of amenities like free WiFi, a 24-hour fitness room, a swimming pool, and a restaurant/dining room. There are gas stations, restaurants and malls close to this hotel and less than 5km to the City Centre downtown core. My room had two double beds and a good setup. The A/C was worth the $133 room rate!

Jul 15, 2018
Chose this place specifically for the advertised jacuzzi. I have bad arthritis and after driving for many days I need the jacuzzi. Checked in and asked about pool hours....went to pool area and the jacuzzi is no longer available. The pool is kept warn fortunately but not good enough to help my pain. We were in room 550 called desk to ask where is ice machine...we were told floor 3 and 4....went to 4...out of order. Turns out they are on 2,4 &6. Went to front desk and complained about both issues and Was told management would be advised. No response. On check out I complained again. ... nothing. Breakfast included. Blueberry pancakes were awesome. The rest was average. Waiter in restaurant was stellar! Only rating a 3 for the 2 issues I had. Otherwise the place is nice . Beds and pillows nice. Wasn't quite worth the $179.00 without the jacuzzi because there also are no bathtubs so I had to drive another 15 hours with body pain.

Mar 30, 2018
We stayed in one of the designated pet rooms so the rest of the hotel may be better. Our room was incredibly large for a hotel room but not filled with anything in half of it which made it seem like a converted garage or warehouse space. The bedding smelled off as if it was washed and not dried properly. The room was also very hard to heat. In the morning as we were leaving the elevator broke down and wouldn't open on our floor. The hot tub was out of service. On the plus side; the breakfast was very good. Service was very friendly as well as the rest of the hotel staff. The pool was nice and warm. Other rooms in the hotel could very well be much nicer, but this one felt like they had thrown a bit of "hotel room" over top of a cold warehouse space

May 29, 2018
Wonderful polite front desk staff. They offer clean updated rooms, modern bathroom and shower. Bring your own iron, their irons and ironing boards are very old, beat up and leak rusty water on your cloths. New TV’s mind you. Centrally located in the city. Lots of parking in the rear & dining close by.

May 28, 2018
Hotel room smelt a little dusty, but other than that the room was very clean and nice. Hotel staff at desk could have been a bit more pleasant. Would definitely stay again if in the area.

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