Microtel Inn & Suites by Wyndham Sault Ste. Marie - Hotel/Motel - Sault Ste. Marie, ON - VerView
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Microtel Inn & Suites by Wyndham Sault Ste. Marie

Microtel Inn & Suites by Wyndham Sault Ste. Marie

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4.4 Google Review
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724 Great Northern Rd, Sault Ste. Marie, Ontario, P6B 5G5, Canada
(705) 910-0180 www.wyndhamhotels.com/microtel/sault-ste.-marie-ontario/microtel-inn-and-suites-by-wyndham-sault-ste-marie/overview?CID=LC:MT::GGL:RIO:National:45802&iata=00065402
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Google Reviews

Refresh Reviews 4.4
May 30, 2018
Clean hotel with cheerful and friendly staff. Rooms were lovely. The double queen room has window ledge to sit on, fridge, place to hang up suits, desk, 2 comfy beds, bathroom with bath/shower. The breakfast had muffins, breads, cereals, hot eggs, hashbrowns, sausage, bacon, and waffles. Waffles delicious! Also coffees, teas, juices. The hotel offers 10% off a bunch of nearby restaurants. I believe there's also hearing-impaired rooms as well. I'd come here again, however, it did smell like someone was smoking in the very clearly labeled non smoking hotel, though.
Jun 6, 2018
Really Nice modern hotel, staff were friendly, rooms were very nice and clean. Only issue I had (and reason I give 4 stars) was sleeping, due to the fact that I had a room right beside Great Northern Road and all I could here all night were very loud transports. Other than that great hotel, and fair prices!
Jul 10, 2018
Excellent staff always smiling. Clean and fresh room and every convenience we could think of is available to us.
Feb 18, 2018
Rooms are nice and modern but it can't make up for poor customer service. I travel lots for work and the company I work for pays for the room and incidentals via virtual card. When I was checking in after a 14 hour work day the front desk refused to accept the virtual card for incidentals. Even when I offered to email the copy of the letter of authorization which clearly states that the card was to cover the room and all incidentals, the answer I got was "well anyone can write an email". Considering there is company marquis and signature lines it's clear it comes from the company who is paying the bill. Was talked down to and felt like I was being scolded like a young child. Almost told them to forget it and I'd go to another hotel that I usually stay at but just wanted to check in to catch a few hours of sleep before having another long work day and long drive to the next city. Paid the incidental fee by debit and was assured it would be returned upon checkout. Yes it was returned but was made to feel as though we were second class citizens as they had to verify everything was fine in the room. I will never stay here again for a personal stay or on a business stay just based on the attitude of the front desk staff on checking in and out. Front desk personnel is your first impression of the place, when they fail and treat you horribly, then you as a hotel, regardless as to how new or upgraded it is, have failed.
Jul 8, 2018
Nice, clean room. Good breakfast. Would stay here again.

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