This was one of the worst experiences I've had. It started when I arrived at 6 PM (check-in is at 4 PM). There was a "Back in 5 minutes" sign, so I waited 10+ minutes for someone to come back. I was given an "interior" room, which does not have temperature control. Then I was moved to another room, which also didn't have temperature controls and shared a VERY thin wall with the noisy kitchen. There were dishes being moved and dropped, as well as loud conversations until 11 PM. I called to complain and was told there was nothing to be done about the temperature controls and that the noise from the kitchen would stop "soon" and not start until after noon the next day. I was woken at 7 am by the noise in the kitchen. I told the employees about my dissatisfaction on 3 occasions; and was offered a discount for my next stay when I was checking out. The price was $130. I would have been more comfortable sleeping in my car. I would strongly discourage anyone from staying at this hotel.
UPDATE: The hotel responded to my review by suggesting my post was slanderous, which is untrue. And today, 7 days after leaving a second charge was put through for $91 US. This is after I had already paid, and resulted in $35 US bank fees.
