Holiday Inn Express Sault Ste Marie - Hotel/Motel - Sault Ste. Marie, ON - VerView
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Holiday Inn Express Sault Ste Marie

Holiday Inn Express Sault Ste Marie

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4.4 Google Review
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320 Bay St, Sault Ste. Marie, Ontario, P6A 1X1, Canada
(705) 759-8200 www.ihg.com/holidayinnexpress/hotels/us/en/sault-ste-marie/yammx/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-CA-_-YAMMX
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Google Reviews

Refresh Reviews 4.4
Jul 9, 2018
Maxi, The front desk agent was very kind and awesome AF! My charger gave out and phone was dead and they had no android chargers so she went outside to her car and lent me her personal charger! So awesome of her to go the extra mile and demonstrate amazing customer service. That's very rare to find these days! The holiday inn is very lucky to have an employee like Maxi!
Feb 2, 2018
I recently stayed at the holiday inn floor 4 nights on a work related trip. I found the hotel to be ready for a possible upgrade. It appears to me it is an older hotel, but in great present shape given the age. My room had a thermostat on the wall which did nothing. You head to change settings directly on the heater which is fine....would have been nice to know that two days earlier. The elevator was also down for the whole week. Not a big deal for me to go up one floor. There's are also lots of good restaurants close by and the mall is across the street. Overall the stay was fine for me....just not as good as it could have been
May 20, 2018
Clean and modern hotel. Convenient location close to waterfront , Bridge to USA, Essar Centre, Station Mall, Sault Ste Marie downtown and easy access to Trans Canada Highway. Noise issue caused by large group assembling in lobby woke us at 630am. Front desk staff offered sincere apology and loyalty points credit. Check In / Check Out was fast and friendly. All interactions with staff exceeded expectations. Typical of this chain, amenities included free wifi, free breakfast and indoor pool. Less expensive than Delta across street minus only the waterfront view.
May 12, 2018
My friends and I stayed here on the first night of our road trip and this was a great hotel. The staff provided a map of the area and recommendations to eat at. They were super friendly and our room was very clean. Located across from the mall and 2 blocks from the river walk.
Jul 17, 2018
My only complaint was that the ac unit was incredibly loud and would shake violently when starting. Other then that great location, nice room, comfy bed.

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