We are currently staying at the hotel as we are traveling from the states and visiting family in Sault Ste Marie. Overall experience so far is not bad, however, I have a HUGE complaint about one thing.
As a Marriott Rewards member and business owner, I choose my hotels around the Marriott brand and also the ability to work while I travel. The business lounge is for business and up until this particular experience, I’ve never had an issue with accessing and using the lounge for work related needs. On two occasions today, I attempted to access the business lounge and it is filled with children/teens playing computer games, laying all over the desks and stinking it up like a locker room. I’ve complained to the front desk and they were going to handle it. Just walked by going to go in and check work emails and it’s filled again with the same group of kids. Not good. A business lounge is for BUSINESS. Not a place to send your children to play video games they can play in their rooms. This is not a hotel I can depend on for travel business needs. We are checking out early.
