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Ramada Plaza by Wyndham Sault Ste. Marie Ojibway

Ramada Plaza by Wyndham Sault Ste. Marie Ojibway

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3.5 Google Review
240 W Portage Ave, Sault Ste. Marie, Michigan, 49783, United States
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Google Reviews

Refresh Reviews 3.5


Jul 15, 2018
DO NOT STAY HERE UNLESS YOU ARE ONLY LOOKING FOR A BED TO SLEEP IN and a small one at that! Staff VERY rude!! Was promised a fridge for room multiple times that NEVER got delivered. Only Ice machine in building broke down for a few hours, pop machine out of order, No way of getting quarters for laundry staff was out, they were also out of laundry soap, light in room flickers on and off possibly bad wiring?? WAY overpriced will never stay again. Only thing the place has going for it is the location, that was good!

Jun 24, 2018
Great location right in the middle of all the things to do in downtown, the locks, the shops, good restaurants, and museums. Clean rooms, good service, small pool. The place is older and beds are hard only reason for the four stars instead of five. Would stay again!

May 9, 2018
Bottom line the hotel needs a renovation and the staff need to be better trained. I was surprised at how little the staff knew about the area. I asked the front desk person (not concierge) a question about something nearby and was told "I don't know"... It's like find the answer... Bed was comfortable, room was dated and not particularly clean. Buggers on the wall (on the bathroom door jam to be specific).. spider webbs.. just not worth staying there.

Jun 18, 2018
Does not live up to the Ramada name. It's not a dive, but the Super 8 in town is much nicer. You get much better food ay Mahoney's across the street than you get in the hotel restaurant.

Jun 26, 2018
Two star room with five star everything else. A coworker and I stayed here for a work trip to the Soo and selected the Ramada Plaza because it was in the middle of everything, despite some poor reviews. They talked about run down rooms, fraud, and a lack of cleanliness. The first part is still true, but the other two have been remedied. Evidently the old staff was embezzling and defrauding both the owners and guests. This spilled over into every aspect of the hotel. Since then the owner (you might mistake him for a maintenance man if you hang around enough) has gone back hands-on to turn things around. While there is still a ways to go from a remodeling and design perspective, the rooms and public areas were very clean. The staff was great, but the location and sight lines steal the show. You can park your car and leave it in the lot for your stay, as EVERYTHING in town is a short walk away. The shipping traffic approaching and leaving the locks are visible from most rooms, and this makes it all worthwhile. The picture attached was the pilothouse of one of the lakers, as seen from my $93 room. I dont mind giving my business to them despite the well-used rooms in hopes that any revenue they get will now be reinvested to restore this gem to its former glory. Oh, and you can't beat a $12.99 prime rib special every night!

INDUSTRY BLOGS

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