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Best Western Plus Ottawa City Centre

Name: Best Western Plus Ottawa City Centre
Address: 1274 Carling Ave, Ottawa, ON, K1Z 7K8, CA
Telephone: (613) 728-1951
Price range: $$$

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3.9 Google Review

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1274 Carling Ave, Ottawa, Ontario, K1Z 7K8, Canada

(613) 728-1951 www.ottawabestwestern.com

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Refresh Reviews 3.9

Rod Rodgers

Jul 13, 2018

Helpful staff during check-in and throughout the 2-night stay. Lobby, hallway and exterior are undergoing renovations and updating, the updated room looked much better. More working luggage carts are needed (there are few and are often left in the hallways by other guests). No breakfast included which is unusual for a Best Western Plus. Location was convenient to central city museums, parliament, etc. Recommend using the river road (few traffic lights, no commercial trucks allowed). Tip: Imparq Parking garages are free during weekends! There is public transportation buses running from the hotel to center city. I would consider staying again if visiting Ottawa.

Tony Yang

Jul 16, 2018

BED BUGS and poor solution!!! I believe everyone who is going to stay here deserves to know my experience. It was just past midnight and I was about to sleep. I was standing by the bed organizing the pillows and suddenly I saw several small dots moving on the bed. I was terrified when confirming they are bed bugs. We packed everything up immediately and told the front desk guy. He offered to rearrange us to another room which i can’t accept due to the bed bugs in this building. Second option he offered was to book me another best Western Plus several kms away but I have to pay extra 50 dollars for the price difference and parking cost. It is very hard to believe that I have to pay the cost to solve this issue because they have bed bugs in their hotel! In the end I asked refund and had to rebook another hotel by myself at 12:40 am!

Jimmy Tom

Jul 4, 2018

Comfortable stay, with great room amenities. This Best Western does not include a hot breakfast, which is unusual compared to other Best Westerns that I’ve stayed at. Love the Naturals brand toiletries — I wish the hotel offered them for sale!

Barbara Harrison

Jun 3, 2018

I was in Ottawa for a family get-together and stayed at Best Western Plus on Carling Ave for 2 nights. The staff at the hotel were friendly and helpful, my queen room was spacious and quiet, the bed was very comfy, and my room service breakfast was delivered in under 10 minutes. I would definitely come back to this hotel!

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