Holiday Inn Express Cheektowaga North East - Hotel/Motel - Cheektowaga, NY - VerView
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Holiday Inn Express Cheektowaga North East

Holiday Inn Express Cheektowaga North East

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4.2 Google Review
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83 Anderson Rd, Cheektowaga, New York, 14225, United States
(716) 725-6133 www.ihg.com/holidayinnexpress/hotels/us/en/cheektowaga/bufgm/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-US-_-BUFGM
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Google Reviews

Refresh Reviews 4.2
Jul 14, 2018
We had a good stay at this hotel. My family stayed here for 1 night during a long road trip and the location was great. Right near stores and restaurants. The service we received when checking in was friendly and quick. Our room was clean and comfortable. The free breakfast had many options. My only complaint was that our fridge had not been cleaned out from the previous guest so I had to throw out their leftovers. Overall, a good stay.
Jul 2, 2018
The staff was friendly and breakfast was decent. That was the only good thing. The room smelled like mold. It was obviously not vacuumed in a long time. The Keurig coffee machine in the room had obviously not been cleaned in a long time. The room maid did not clean after the first day. They didn't bring enough towels although the room was booked for 4 people. We filled the ice bucket, they didn't clean out the leftover ice water so we could have it ready for the next day. Overall I would just book another place.
Jul 14, 2018
Booked through Expedia and the front desk told me that I had selected "Put me in any hotel room" and selected a hearing impaired room with 2 queen beds instead of the king bed that I had reserved. Will they fix it? No. Will they refund it so I can go somewhere else? No. Will I ever use this hotel or any in the chain? No. End of story more worried about the money than customer service.
May 28, 2018
Staff is friendly and helpful. The rooms are comfortable and kept very neat. The hotel is located near several shopping centers, so it's easy to grab food or anything else you might need.
Jul 14, 2018
The people here at the service desk are nice, however, not feeling my membership means much here... also, our room was only 1/2 cleaned when we returned to the room. Only 1 bed was made and the pillows were all piled together on the lamp stand...not common for a Holliday Inn service

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