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Holiday Inn Express Grand Island

Holiday Inn Express Grand Island

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4.1 Google Review
2761 Long Rd, Grand Island, New York, 14072, United States
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Refresh Reviews 4.1


Jul 21, 2018
Worst house keeping ever for a hotel we paid 900$ for 2 nights for 2 rooms. They didn’t clean the trash, no cups for coffee or water. No hand soap, lotion, etc. No coffee, tea or condiments. When I called the front desk Nick the manager said to come down to get some of items since he is with guest for last 1 hour at 11.30 pm in the night. He says they have no staff and he is the only one working. This is the worst customer service ever. The other room no house keeping was done. Beds not made no trash removal. The water of shower also very slow

Jul 15, 2018
Brand new hotel, converted from an office building. All the furnishings and gear are new. The King room is spacious and comfortable, with many modern appointments. Breakfast is a small step up from the usual offerings (e.g. multiple types of omelets, Cinnabon, etc.). Nice pool (if a bit small), nice exercise room (multiple elliptical machines). Staff was very helpful, although still learning the ropes. Overall a positive stay, and I would definitely stay there again.

Jul 23, 2018
Really nice as a new building, the cleaning staff was super nice and friendly. The front desk staff was under trained in hospitality. The morning breakfast crew was either under staffed or un-prepared for a Sunday morning breakfast with the amount of people staying there close to several other tourist spots.

Jul 16, 2018
This hotel was very clean the staff was very nice and accommodating. Breakfast was good for being included. About 10 min from the falls.

Jul 5, 2018
The hotel was just opened. And yet so many problems. The main Elevator had a very loud pop and then was stuck in it fir 3 min. When we told the staff And owner yhey just blew in off. In the room it was not Finished. The mirror was crooked the door was not cut the fit the walls were not finish painted the light switch by the door when turned off shut all power off to the room. We got the room with 2 Queen beds one sofa couch bed when asked for a blanket and sheet for the sofa bed they said they could not give us 1 how do you sleep 5 people without blankets. When asked for a manager at night they said there was not one there they will be in in the morning when asked for manager in the morning I said they could not be found

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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