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Airlane Hotel & Conference Centre

Airlane Hotel & Conference Centre

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3.4 Google Review
698 Arthur St W, Thunder Bay, Ontario, P7E 5R8, Canada
(807) 473-1600 www.airlanehotel.com
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Refresh Reviews 3.4


Mar 27, 2018
It might have been nice at one point-in-time, but I suggest you avoid. After 9 hours of driving (moving across country) I was 'greeted' (and I use the word lightly) by an indifferent employee who couldn't find my reservation. After suggesting that I might have canceled It, she then found it and realised that her colleague had canceled it in error (no apologies offered). My credit card was not working, as I had recently maxed it due to my cross-country move, and I was told that I absolutely needed a credit card to check-in. She informed me that it was management policy and she just works here, there's nothing that she can do. I offered a cash deposit and she delayed and delayed. She then said she could call her supervisor, but she really didn't want to. She eventually did and I was told that she is going to do me a favour this one time, but the next time would require a credit card. The hotel is beyond dated and not worth the $156 / night price tag. The room is clean enough, but definitely not up to my standards. In all, not to my standards.

Jul 24, 2018
Well the entrance of the road to the hotel should be more visible like sign on Arthur St..seems like you have to really look or find the turn off to the hotel..that's my only question thanks.

Jul 14, 2018
The dessert platter was dusted in nuts everywhere. Not sure if it was ordered that way but I feel a nut free option should have been available.

Jul 2, 2018
Clean, great staff, had a great sleep, very quiet. After having a horrible experience with a different hotel in Winnipeg this stay was much needed. I recommend this place to anyone.

Apr 7, 2018
Great lodging. We have a suite and it's very comfortable. Staff is very attentive and willing to accommodate requests. Parking lot is rough so one star lost. Highly recommended and close to airport.

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