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1000 Islands Harbor Hotel

Name: 1000 Islands Harbor Hotel
Address: 200 Riverside Dr, Clayton, NY, 13624, US
Telephone: (315) 686-1100
Price range: $$$

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4.5 Google Review

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200 Riverside Dr, Clayton, New York, 13624, United States

(315) 686-1100 www.1000islandsharborhotel.com

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Refresh Reviews 4.5

J W

Jul 9, 2018

We have stayed at this hotel several times before. On our most recent visit on the evenings of 7/6 and 7/7, it was the first time that housekeeping missed our room for tidying up after our first night. Their policy is not to provide fresh towels every day unless you request that. However, housekeeping had not even been in to check. We were gone all afternoon so there was ample time for housekeeping to visit. The location is a beautiful spot right on the St. Lawrence river. The rooms so far have been quiet at night - we have gotten a good night's sleep every time we have been there. We do agree with some reviewers that the color choices in the rooms are bland beige and brown, with a couple of orange pillows. But the rooms are large and well-equipped. Could use more towel bars. One strange thing in the room was the bedside clock. It was a fancy clock, but the time was an hour behind the correct eastern daylight saving time. We looked everywhere on the clock to find the button or knob to change the time. There was none. We called guest services, and they advised that yes, some of the clocks in the hotel had not automatically moved forward for daylight savings time. They advised that there was no way to change the time manually.!!! Very bizarre. It seems that a hotel that charges such high prices could go buy some replacement alarm clocks that actually display the correct time. When we had stayed at this hotel three weeks prior, the fancy clock in the room we had then worked correctly. Very strange that the hotel would not immediately replace the bad clocks. And they did not offer to provide a clock to us that would display the correct time. Quite surprising given the fact that all staff are very friendly.

Gretchen Makowski

Jun 10, 2018

The best service. All the staff were so friendly and accommodating. Lauren and Claire were exceptionally professional and courteous. Spotless accommodations. Spectacular views and outdoor patio area. We are already planning our next trip back.

Luuly Park

May 30, 2018

The front desk receptionists were very friendly and polite when we came to check in. They got us situated in our rooms quickly and told us about the food places nearby. All the hotel staff we came across during our stay were friendly and helpful. Hotel rooms were extremely spacious and clean. We had two river view rooms that were well worth the money we paid. (One king with sofa and one double.) They had all amenities for a typical stay (hair dryer, Q-tips, cotton swabs, assortment of soaps and shampoo, mini fridge, clothing iron, etc.) The rooms were particularly nice because they featured hardwood/tile/laminate floors instead of the usual carpet. This made it feel much cleaner, and the floor was nice and cool when we walked on it. There was also a spacious entry way with vanity table and plenty of mirrors. The washroom was also clean and spacious with a lot of counter space. Definitely no worries of hitting your knees on the door when using the toilet because it had a separate area to the side. We used the pool facilities as well, and they were extremely clean. Towels were provided at the pool area, and there were washrooms there as well. The hotel's restaurant serves great breakfast options that were surprisingly affordable. It didn't feel at all that we were being charged an arm and a leg for the food or service. They also had complementary coffee by the elevators in the morning. Honestly, the only downside to our stay was the hoards of mosquitoes outside, but that's quite expected of a waterfront property during late Spring. There were definitely none of them inside. Overall, we had a wonderful stay at the hotel and would definitely stay here again. Highly recommended to others visiting the 1000 Islands area for travel! (I wasn't paid to say any of this, by the way. These are my honest opinions.)

Ashley Hall

Jul 20, 2018

This is a great hotel! The rooms are spacious, we'll appointed and there was even turn down service. It is situated right on the river for great views from your room or the restaurant on the property.

Jane Brocker

Jun 12, 2018

Loved this place. What a Gem! Staff was so friendly n helpful. Room was fantastic. Will definitely stay again. Be sure to tour the Boltz castle if you are in the area.

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