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Crowne Plaza London - The City

Crowne Plaza London - The City

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4.3 Google Review
19 New Bridge St, England, EC4V 6DB, United Kingdom
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Google Reviews

Refresh Reviews 4.3


Jun 4, 2018
A high quality hotel. The rooms are fitted out to a high standard. I can particularly recommend upgrading to a Club room as this also gives exclusive access to the Club Lounge. The service in this lounge was outstanding and much enjoyed. At all times my wife and I were looked after incredibly well by all the staff we encountered. The staff are a credit to the hotel. Being so close to Blackfriars Station is a bonus for traveling around London.

Jul 1, 2018
Our room was not services properly and I had to call for it to be done, and then had to call back to get housekeeping to come back. The bed was small and quite uncomfortable for the 2 of us. Though the rest of the room was very spacious, a larger bed could easily be there. On a plus side the breakfast buffet had a good selection of food.

Jun 17, 2018
Before we entered, we were greeted by staff and offered help with our luggage. There was a bit of confusion at check-in, but was resolved quickly as the staff tried their best to assist us. At one point we were asked about our satisfaction of housekeeping in a door-to-door survey to ensure that we were getting the best experience possible and that they did the best job possible.

May 21, 2018
Firstly, the hotel is located right in Central London. The nearest Underground station is Black Friars. The hotel rooms are very spacious and the ambience is very good. Didn't get to try the breakfast but I hear it is very good. This meets the IHG standards for a Crowne Plaza. Very happy with the stay.

Jun 21, 2018
I can't fault this place at all. Fantastic hotel with fantastic service. Easily accessible from many London train stations. Features in the hotel are sophisticated. Ideal place for various events. I was there for an MBA event.

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