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Refresh Reviews 4.4


Jun 25, 2018
Attended the TES awards here. Beautiful rooms and fast service when food was served and cleared away. The food was delicious and presented elegantly. When going to get water from the bar, staff asked for my order and when I replied that I wanted tap water, they turned and served other people without giving me a drink. It took the support of several other people to help me get a glass of water. Being a teacher, I am not overly wealthy and chose a healthy, low cost option.

May 31, 2018
Beautiful property with elegant decor and exceptional service! One of my favorite properties ever. The executive Lounge was a great perk and appreciated the upgrade as we celebrated our 1 year wedding anniversary. Location was very convenient to the tube and not too far from major attractions. Highly recommend staying here, and will try to stay again in the future.

May 22, 2018
The hotel is quite old but well maintained . Situated on a very nice place opposite Hyde Park with convenient access to the subway. The rooms are quite large for London. The bathroom is a little strange (especially the shower ) , but this is because of the old building. There are also executive lounge, I visited it . It's nothing special, no hard alcohol , for example. The service was excellent. Although it is primarily a business hotel is good and for leisure visits.

Jul 22, 2018
Great hotel. Room wasn't large but very nice. Staff were extremely friendly and helpful. Would highly recommend.

Apr 20, 2018
I had the opportunity to stay at the Grosvenor House in London this past week. This hotel is beautiful and located in the heart of London and all it has to offer. The customer service was exceptional and the rooms are very nice. I have absolutely no complaints about this hotel at all. I would recommend, or stay there again in a heartbeat. The location puts you in walking distance from most major historical attractions, shopping, and dining!

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