Very impressed during my two stays in the past two months. This location has just turned one year old and is running smoothly. Yes, you pay top dollar but this property provides value and it is superior to any other hotel I have stayed at in North Bay. Can’t say enough good things about the staff and the general manager Crystal. At the front desk Nikki has taken care of me with help from Melissa and others.The location is great while the rooms and facilities and amenities are first rate.
My wife and I were there in May for a family reunion and stayed in a one bedroom suite. It was one of the best layouts I’ve experienced in my decades of hotel travel in North America. We did experience a mechanical issue the first night but it was resolved in a way that exceeded expectations.
I was back again this past week for a family funeral. Am still extremely touched by the lovely sympathy card that was left under my door. In addition, all the staff were very considerate and took time to chat with me and fill any requests that I had. The level of service I received came surprisingly close to my experiences at Sandals, and that is saying something!
