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Hotel Newstar

Hotel Newstar

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2.9 Google Review
5250 Rue Jarry E, Montréal, Québec, H1R 3A9, Canada
(514) 322-8640 www.hotelnewstar.com
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Google Reviews

Refresh Reviews 2.9


Jul 10, 2018
Great stay. Not super fancy, not really a hotel but a really nice motel. Its clean, comfortable and thats what I care about most.

Jun 22, 2018
I was visiting Montreal when I decided to save me a couple of bucks and book a room at the new star hotel, at first the reception restaurant and the bar looked quite decent, as I was making my way up to my room it started smelling like smoke and marijuana even though it was a non-smoking level, upon entering my room the smoke was less noticeable, the room looked nothing like in the pictures, at first I was optimistic because for the price I paid it looked decent, the problems started later that night, as I was watching TV in bed after a little while I started developing a rash and bumps , I was itchy at first I thought maybe I was allergic to the detergent they were using to wash their sheets in, I decided to give it a shot and try sleeping, upon trying to sleep I was getting itchier and itchier, fearing it might be bedbugs after reading multiple reviews i decided to leave my room at 3 in the morning i went to the main lobby and talked to the receptionist I asked them for a refund, he did not even try to get me another room or to get me a new pair of sheets but instead told me to come back in the morning to see the manager as he is the only one who could make a refund, I was quite upset and I regretted my decision to book a room in this hotel, furthermore in the morning I did not receive my refund and was told to just wait until they call me. other cons The TV is blurry and image quality non-existent The Wi-Fi goes in and out it will be working for a couple minutes and then it will be gone for a couple minutes i would strongly suggest to look for somewhere else to spend the night at

Jun 30, 2018
The staff was rude. The room was stinking. Won't recommend it to anyone.

Jun 3, 2018
Rooms are lowkey in a disgusting state. Ants everywhere to the point where they crawl on you, crackheads everywhere, cops knocking on doors looking for people. They charge you one price one day and another day another price(nothing to do with weekend price changes), and have no valid reason.

May 2, 2018
This hotel is very unique. Only take the rooms in the 130s' to 150's area . Then you will be comfortable.

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