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Quality Hotel Dorval Airport

Quality Hotel Dorval Airport

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3.2 Google Review
7700 Autoroute Côte-de-Liesse, Montréal, Québec, H4T 1E7, Canada
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Google Reviews

Refresh Reviews 3.2


Jul 8, 2018
Clean Hotel, rooms are pretty large. The Front office was very helpful and courteous. I recommend this Hotel. The hotel has two hot TuBS and a decent gym which was a pleasant surprise. My kids loved the buffet breakfast. Parking is a bit cramped but satisfactory.

Jul 8, 2018
I'd give the facilities 3 star but the staff 1star. The first day I checked in I didn't have soap and called customer service and was told they only provide shampoo. But next day after room service I did get soap. And overall I don't feel the staff are welcoming guests.

Jun 5, 2018
The elevator got stuck. Staff is great!! No hot water the first day... no water at all the second day. Comfy beds. Needs more gluten free/ dairy free breakfast options.

Jan 9, 2018
Shuttle service and reception terrible. Called front desk to ask when shuttle to the airport would be available, which i was informed was every 30 minutes (IE 5pm, 530pm etc). I then proceeded to the lobby to be 10 minutes early as to not miss the shuttle. Well, by 515pm i asked the front desk where the driver was as there was a shuttle parked outside, but the driver was not there. They called the driver and said he was 5 minutes away. 20 minutes later the driver showed up at 540pm in a terrible mood and was extremely rude to me and my wife. We asked him why he was late and then went off on a rant about how it was our fault for not asking the right questions to the desk. No apology was given even though we were standing in -20 degree weather and had to load our own luggage into the van. The attitude to the driver was unacceptable and the lack of responsibility/care given from front desk to get us a ride to the airport almost cost us our connecting flight. Will never stay there again.

Apr 15, 2018
We stayed for one night. The room wasn't clean. The hotel needs to be updated. For the price you could find better in the same area. Other thing, we reserved a Queen bed bedroom and we got 2 double s. They said to us that the hotel was full and not other room was available

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