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Hôtel Acadia | Hôtels Nouvelle-France

Hôtel Acadia | Hôtels Nouvelle-France

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3.7 Google Review
43 Rue Sainte-Ursule, Québec, Québec, G1R 4E4, Canada
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Refresh Reviews 3.7


May 29, 2018
Awesome hotel. Clean, good space, great breakfast! Located in Old Quebec, great location! Highly recommend this hotel. We stayed in a junior suite, this suite was well appointed with a comfy queen bed, small sitting area, large windows, big bathroom with spa tub!

Jun 23, 2018
Upon arrival staff was unfriendly and we were told our room was in a different building. Once we got to our room, on the fourth floor our air conditioner did not work. The staff at the front desk told us the air conditioning was broken for the weekend, not ideal in 27 degrees Celsius. Called back again asked to switch rooms and was told they were all booked up and we could have a fan or cancel our reservation and go somewhere else. Very very dissapointing experience. Ended up cancelling, luckily for no charge. Found a much nicer hotel, friendly staff, in a better location, all for the same price.

Jun 29, 2018
Filthy stinky carpet floor made stay unpleasant. No chance to get another room. Staff seems temporary, unattached. We ask for two beds, we got a folding toe hitter. Overpriced valet service doesn’t work before 8 AM or after 8 PM so you have to master parking in tight backyard spots downtown if you ever need your car those hours. Also not very quiet, there was noise from other rooms or other nearby hotels. Otherwise, very close to downtown.

Jul 18, 2018
Quaint, cute, old fashioned with modern amenities and right in old Quebec city. Good service and breakfast, comfy, clean.

Jul 5, 2018
We had a room on the 5th floor facing the street. It was comfortable and cozy. A separate multi-spray shower & deep spa tub, queen bed, mini fridge, iron, hair dryer, TV, faux fireplace. Ice machine on the first floor, out door relaxation patio in the rear. There's no elevator but I didn't mind it. There's vallet parking also. The hotel is a stones throw from everywhere in old Québec, so it's easy to over look minor inconvinces.

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