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Hôtel Le Crystal

Hôtel Le Crystal

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4.5 Google Review
1100 Rue de la Montagne, Montréal, Québec, H3G 0A1, Canada
(514) 861-5550 www.hotellecrystal.com
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Google Reviews

Refresh Reviews 4.5


Jun 21, 2019
I visited this hotel for a work trip and was very pleasantly surprised. The room was wonderful and well-equipped (there was a Bose speaker, full wet bar, wireless charging station etc). Staff were incredibly kind and helpful. They offer a green initiative that notes they will change your sheets less often in exchange for a gift card or donation to charity, which was lovely since I'm not bothered by sleeping in the same sheets for 3 nights. Highly recommend.

Jun 1, 2019
Super comfy suite, although not the one I reserved. Nice amenities. Good staff. Had to request a refund on our invoice as we were charged 12 hours after checkout for something we did not take out of the mini bar. Watch your invoice closely!

Jul 16, 2019
The best and one of prettiest buildings in downtown, love the services provided by our valet parking. Mr Harry Mahmud, thank you very much. Hope to see you soon on the next visit.

May 3, 2019
Amazing hotel and great service too. I was initially skeptical when a colleague recommended it as I generally stay at the large name brand chain hotels. I took a chance for my recent work trip and was absolutely surprised. Spacious, modern and well designed rooms. It was a refreshing departure from the same room decor I am used to at chain hotels. Decor is modern and at the same time very relaxing. I think I was in the loft suite. Will definitely come back again.

Jun 21, 2019
I received better service at a Holiday Inn than Hotel Le Crystal (which is supposedly a 5 star hotel). I stayed for 4 nights- not once was my bed ever made, none of the toiletries were restocked in my room (ran out of shampoo), cups were never cleaned when used, nor was anything cleaned like a normal hotel over the 4 days I stayed. The only thing the hotel attendant seem to know was to replace used towels with clean towels. I also asked for late check out and they didn’t seem to know what that is? This was a head scratcher for me. I’m usually satisfied with most hotels, but for the “5 star” recognition, they are truly doing 1-Star service. Hot tub was also out of service most days I was there.

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