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Hôtel Universel

Hôtel Universel

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4.3 Google Review
311 Boulevard de l'hôtel de ville O, Rivière-du-Loup, Québec, G5R 5S4, Canada
(418) 862-9520 www.hoteluniverselrdl.com
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Google Reviews

Refresh Reviews 4.3


Jul 23, 2018
The outside look at this hotel was spectacular and the main lobby was gorgeous. We thought we checked into a 5-star hotel....until we saw our room. Our room was very small compared to other hotels and our beds were not too comfortable either, when we entered we also noticed that they had an unpleasant aroma in the small bathroom, and when we asked to change rooms they just got the janitor to spray some perfume in the washroom and refused our request. In addition the hotel room was very old looking seems like it hasn't been renovated in years. This place is decent but not worth the price.

May 28, 2018
We just stopped by there for lunch. It seems as if there’s a casino there but we didn’t check it out. The outside looks non-descript but the inside looks quite unique. There are lots of stained glass decorations. The lobby looks grand and classic. The dining room is very modern with whole wall of glass window so we can sit comfortably in the sun. We ordered the 3-course meals. They served with a basket of toasty home made buns. First course is a bowl of pumpkin soup - delicious. The main course is either spaghetti with meat sauce (big portion but spaghetti too soft) or chicken quarters with garden greens and wild rice (quite good).

Jul 21, 2018
This is my favorite hotel in Quebec. I have stayed there a number of times over the years and always had amazing service. The rooms are very nice and clean. And the restaurant is wonderful.

Apr 24, 2018
Nice, clean rooms. Had a wonderful massage. Excellent treatment overall. Convenient location close to other restaurants if you want to get out. I was a little disappointed that not even basic breakfast is included. I'd also recommend they they a discounted spa access rate for the evening. I would have loved to have tried it out but a full day rate for an hour is not a reasonable price.

Jul 23, 2018
At first glance, the hotel appears very upscale. When you look closely, you can see that its a little dated, lots of wear and tear. However, our room was clean and the kids had a blast. The pool is small, much smaller than it looks in photos.

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