We stayed in the suit on the 4th floor. The room was NOT properly cleaned. We had two dogs, and two small children staying in the room and found several small white unmarked pills under the couch. There was garbage stuffed behind the beds. Not to mention, the complimentary breakfast selection isn’t wonderful. The futon couch had thin blankets, so when we asked for an extra, they only gave us one old dusty ratty one that they wouldn’t have put on the bed before because it should’ve been thrown out. The air in the pool area wasn’t very good, they had to have the back door open the whole time all day, being that it was 35 degrees outside, the pool area was very hot.
The staff seemed moderately nice, we didn’t get room service so I can’t comment on that, the room was a very good size and was nice upon entering and the beds are fairly good.
However, the room was NOT properly cleaned and there are some things that can clearly be improved on. Imagine if one of our kids or dogs ate one of those pills under the couch?
