This review is a little late, but I think it's well deserved after my 5 night stay while on business back in March. Rooms are spacious, comfortable and clean. Everything you'd expect from this brand. Unfortunately, you won't always receive the same service or quality from other locations within the same Hilton brand, so this was a very nice surprise after my stay in Medicine Hat.
I had complained regarding people slamming their room doors and the whole floor/windows rattling every time this happened. Some people are simply clueless, or just plain ignorant to their surroundings. My issue was handled quickly, this hotel is super responsive on social media as well. Kudos to the fact that Paul (maintenance) was fixing the doors close to my room the very next day. I realize there's only so much one can do, however one suggestion would be to adjust the room doors so that they close quietly. It's one of my biggest pet peeves because relying on your neighbour to consider that others are trying to sleep at 1am is wishful thinking.
Not only would I stay here again, but would most definitely recommend this location.
As someone else mentioned in their review, it's so nice to be at a hotel that goes out of their way to make you feel at home.
