Assigned a non-smoking room at the back of the complex -- looked like prime seclusion for getting robbed. There are some security cameras, but no one is necessarily actively monitoring the most vulnerable areas, and I could see in the office that the images weren't that big or clear. Didn't instill confidence about my safety. Also, along that back row, another room had a window covered with cardboard... I slept poorly with a chair against my door, and I'm glad my stay wasn't that long.
As for cleanliness, my "non-smoking" room had a no-smoking sticker on the bottom of an ash tray, and there were clear cigarette burns on the bathtub edge. Any possible smoke odor was effectively masked by a bleach smell. There was some goo and a strand of hair on the phone -- and the phone didn't work. Given the indicators of cleanliness (lack thereof), I didn't trust the cleanliness of the bed and sheets: I slept on top of the blankets, fully-clothed.
This facility needs to up its game to escape the "you get what you pay for" stigma it's cultivating. Modest changes to enhance security and survey room preparedness might pay significant dividends. The front desk people were the only saving grace during this stay.
