Fero Vineyards and Winery

Good wine. Friendly staff. Easy access off Rte. 15.

Fero recently opened a pavilion to host weddings and receptions. My wedding reception was the second one that they have had, which was the first weekend of October 2017. With the pricey cost of holding a reception here I expected a lot out of the venue, however what my family was given was a lot of headache and mistrust. Hopefully Fero will learn with time and other brides will have better experience than I had. My now husband and I started planning our wedding a year ahead of time. In this year long period Fero had 4 different event coordinators. Throughout the time frame we were told many different things, and multiple details were changed even up to a few days before our wedding. Overall there was very little and very poor communication from Fero. I would wait several days to get an email response from the event coordinator, even as much as a week. I understand that she is not full time, however anyone who is planning a wedding knows that it is vital to be in touch with your vendors, especially in the final weeks before the wedding. When I asked Samantha, the event coordinator about the communication issues my concerns were ignored. When she did respond to emails she would often ignore some of my questions or ask me for information that I had already provided to her. When I was given a contract there were about a dozen typos and grammatical errors. I am not an English expert but I easily noticed these errors on my first read through. Given that this is new to them, I expect things to change as they get the wheels turning. However I continued to realize that I was dealing with unprofessionalism when I was told that three weeks before my wedding the event coordinator, Samantha, would not be at my event after promising that she would be when I first met her. Additionally I was not allowed to have the cell phone number of the individual who was to be my “point person” for the day. Working with this venue was the most stressful part of my wedding planning and wedding day. On the day of the wedding Fero made no effort to support the decorating or management of the event. When you host an event at Fero expect to solely be renting a space with a hefty price tag, they do not offer any additional services apart from handling alcohol and will not with hold their promises and agreements. One of the reasons that I chose Fero was because the pavilion was equip with tent like canopy flaps that could serve as protection from rain or wind. The pavilion became very hot once the dancing began and Fero refused to open up the removable canopy walls of the pavilion. They said that our music was too loud so they had to keep them down. This was very frustrating and made myself and my guests uncomfortably hot. Additionally, I question how much these canopy flaps actually impacted the noise and how Fero will continue to hold weddings if they are unable to deal with the noise that comes along with the industry.

Good wine selection, nice employees, and easy to find!

Excellent wine and extremely friendly staff.

Good wine