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Helms Automotive and Key LLC

Helms Automotive and Key LLC

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4.4 Google Review
1808 E 3 Notch St, Andalusia, Alabama, 36420, United States
(334) 582-1485
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Refresh Reviews 4.4


Jun 16, 2018
David and Danny went above and beyond. They could have charged me more for the hours they put in, but were very conservative. Danny even fixed a possible secondary issue for free, which may or may not have been their fault. I did not ask for this, he just offered. Very impressed with their communication and willingness to get on the phone and talk about the issues. A+

Jun 21, 2018
Quick, fair, and friendly. Stopped by in the morning to unlock my truck before he even got to work. Thanks for saving me.

Jun 23, 2018
Friendly Staff excellent fast service. Recommend locksmith and auto service in community

Feb 15, 2018
My experience there wasn’t good at all. At first I thought I was dealing with an honest guy willing to help. I needed a key to crank my car since I broke my original. And the first time or two i dealt with him, he seemed willing to go the extra mile to make sure I got the service I paid for. However, after two times of him trying to program the key, he pretty much avoided me and put me off for two weeks. Rather than be honest for whatever reason. This is the reason I rate it one star and that’s being generous. It’s completely unacceptable for any business owner to make up excuses to not deal with a customer. To make it worse, the issue wasn’t resolved and I wound up going elsewhere. Wish I had done it in the first place cause they had me up and running in a day. At least they didn’t make up excuses to avoid me or outright have one of their employees lie to me in order to cover for the owner. So I spent 3 weeks at Helms trying to get the service it took me one day to receive. I don’t know where they learned customer service at, but where I come from, you don’t lie or avoid a customer no matter what the reason is. Money and time that we’re wasted that my car could’ve been running. Oh well, lesson learned. My advice is don’t deal with any place that won’t shoot straight with you. Or hang up on you to dodge you. Not very professional at all in my opinion.

Feb 24, 2018
He was able to get me on the road fast he real good an don't try to beat you out your pockets

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm