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35th Avenue Lock and Key Shop

35th Avenue Lock and Key Shop

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3.2 Google Review
12450 N 35th Ave #Ste 30, Phoenix, Arizona, 85029, United States
(602) 242-5429 35thavelocksmith.com
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Google Reviews

Refresh Reviews 3.2


Jul 12, 2018
My experience was horrible. The staff did not have product knowledge they were very rude. The locksmith had my ignition for hrs. And didn't even touch it i had to call him i wouldn't recommend this service . very poor one out of five states Stars

Feb 16, 2018
Felix the "owner" is a completely lazy, incompetent, A-hole. I walked in and could immediately sense his misdirected arrogance. I pulled out my key blanks that I ordered online, and was told "nope, I won't cut those". When I asked why, he said "he doesn't want to". So I asked, "are you basically telling me you don't want to do your job", he said "yup". I then asked if he would recommend someone that would do their job and he replied with " I won't recommend anyone for you". Enough said. Will NEVER do business with this place, nor, will I let anyone I know do business with this place.

Apr 30, 2018
This guy knows what he is doing. Great Customer service. Need keys copied especially tubular keys, place to go.

Oct 5, 2017
The guy who was doing locks seemed more interested in what we were doing instead of the job he was doing and we had a wallet disappear while he was here. He had blood shot eyes and smelled of alcohol. not going to be calling them again. If I could give a zero star rating I would.

Dec 17, 2017
Brought a watch in for a battery replacement, watched the guy struggle the whole time. After he was done he told me he thought he lost a piece and was gonna have to send it to "his guy". After looking at the watch it had lots of scratches and several tool marks (gouges) on the bottom and side of the watch. When brought to his attention he made one excuse after another. He said it was normal to scratch the watch and that he doesnt know why im upset because "it will get scratched anyway" after we argued he told me to leave. I took the watch to "his guy" who told me nothing could be done about the watch. He also said it was not normal to scratch the watch during battery installation. It was scratched because he did not have or use the right equipment or did not know what he was doing. Not to mention the back of the watch wasnt even installed all the way on. So i had to have another shop complete the repair. Trying to justify shotty work by saying its normal to damage something is not ok. Just because a watch "could" get scratched doesnt mean its ok for you to scratch it while working on it. Bottom line, do not take a watch here if you would like it to be returned in the same condition you brought it in.

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Opening Hours

Mon:9 am - 5:30 pm Today
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm
Sat:9 am - 5:30 pm

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