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Heloh Locksmith

Heloh Locksmith

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3.8 Google Review
515 Redondo Ave, Long Beach, California, 90804, United States
(562) 234-1811 helohlocksmithsca.com
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Google Reviews

Refresh Reviews 3.8


Jul 25, 2018
We have been waiting for him to come back bring us a key , for months, its 400 key and handle , plus he sold us a bad key , we had to have it replaced at the dealer thats another 100

Sep 25, 2017
Absolutely loved this place! Super professional and very accommodating. Armando was extremely helpful and kind. Definitely recommend calling them for any lock and key situation. 👍

Nov 29, 2017
Horrible!!. Worst experience yet. The only reason I give this 1 star is to be able to post my review. Let’s start off with bad customer service. I called to get a quote on a Toyota Venza key fob, spoke to Michael and he assured me that he would get the job done same day for $180, he told me he had many people ahead but he will get to me, rudely cut me off and didn’t even asked for my name or address. I agreed and told him I didn’t mind waiting and that I will be waiting for his call, 4 HOURS LATER! , I had no calls from him and decided To give him a call to check on his status, when a guy by the name of Armando answers and tells me that they were closed and no longer taking any more jobs. I asked to speak to Michael and he said that he will be giving me a call within 45min and that is his brother and he gave me a wrong quote. Price is going to be $250 and I had to wait til the next day. Michael called me and starts arguing with me and confusing me with another customer that I had no clue what he was talking about. At this point I’m over this whole thing. And decided I did not want any service from unprofessional people. But they insist on calling me and texting me, insulting me through text. All this at 8:30pm ! I waited all afternoon, stop doing other important stuff to get my car key and be able to go to work the next day . But that did not happen thanks to these rude, lying , unprofessional guys. I do not recommend them at all.!!!!!!!

Dec 30, 2017
DONT DO BUSINESS WITH THIS COMPANY IF YOURE LOOKING FOR GOOD CUSTOMER SERVICE OR PROFESSIONALISM. This was most certainly the worse 5 minute experience and display of customer service that I’ve ever seen. I called and the phone was answered then hung up. I called back 3 other times without response. I was actually forwarded to a voicemail that was full! I called another lock smith to come. They quoted me CHEAPER THAN THIS BUSINESS. I sent a message via text to them letting them know that sending someone to VM is the wrong way to conduct Business if you want to be profitable. I Decided to do business with the other company. Heloh called me back in the midst of me waiting and I tell him I’ve found someone, said Thank you and hung up the phone. He texts me back and said some very rude things then called me 3 Times, I sent all calls to VM. I POLITELY ASKED HIM TO STOP TEXTING ME AT THAT POINT and that I would consider it harassment Bc he was continuing to argue with me via text. I was forced to screenshot the conversation and threaten to file an official report if he didn’t atop badgering me (I have the text proof). LIKE I SAID IN THE BEGINNING, DONT COMDUCT BUSINESS WITH THIS COMPANY IF YOURE LOOKING FOR GOOD CUSTOMER SERVICE OR PROFESSIONALISM.

Aug 30, 2017
Help came through and gave me the best deal by far after a million other places I called got it done super fast and I was on my way . I promise u he is the best around .

INDUSTRY BLOGS

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