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San Jose Locksmith

San Jose Locksmith

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5.0 Google Review
115 N 4th St ##101, San Jose, California, 95112, United States
(408) 614-7772 www.sanjoselocksmith.com
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Jul 11, 2018
Brought in my smart key with the emergency key. The smart key worked but the emergency key was too thick. Took me a whole week to get in contact of the technician who did it. They then told me over the phone they would fix it so we made another appointment (which was waiting for another whole week), only for them to tell me (2 hours before the appointment) that since it was a key that I brought in, they will not fix it. Yeah don't waste your time with this place. Edit: the manager Jacob got back to me and apologized. They scheduled me the day of and the technician showed me the key actually works, you just have to play with it a little and eventually the key wears itself down to the point where it slides in smoother every time. These guys are great, at first I just wanted someone to help me out and it felt like I was being brushed off but Jacob and his team really do care to make sure their customers are satisfied. You can go here knowing that at least these guys will go the extra mile and if not you'll know that they at least tried their best. Jacob offered me a refund for the emergency key but honestly that's not needed, these guys are already offering their services cheap.

Jul 9, 2018
San Jose Lock Smith is an excellent company. From he first phone call to the actual service, they valued their customer. My morning started off horrible when I locked my keys in my trunk but when I called San Jose Lock Smith they alleviated my worries. Jack, the Lock Smith, showed up and was really patient when I was a couple minutes late. He unlocked my car in less than one minute, no exaggeration!! Then when I told him my horrible situation he helped me out a little bit by offering a small discount. Very nice! I hope I never have to call them for a situation like this again, but I’m glad I did!! Thank you San Jose Lock Smith and JACK!!:)

Mar 24, 2018
San Jose Locksmith is simply the best. I came to them because of the high rating/ positive comments, and I was not disappointed at all. Actually I was very impressed and please with the service rendered. The lady at the counter was friendly, efficient and professional. The technical is an expert, and dude is not just good at what he does, he's quite ingenious too. I brought in a lock that not only broken, it had missing pieces. He devised a solution with improvised parts, got the thing back together and working like a charm. Awesome service done with pride.

Jun 25, 2018
I literally just called in to get a house key copies at 2 PM and then get a call 15 minutes later and Jack calls me and offers to copy my keys asap. Literally I have never worked with such an amazing person, if you need to copy your keys come to this shop. Don't go anywhere else I am not kidding you. Sometimes you come across shops that change your mind about customer service and dang Jack literally redefined what God customer service means. I literally went to safeway, too expensive. I go to another lock smith, bad service. I go to jack, boom amazing experience. If you need a copy of your keys go here. You won't regret it.

Jul 5, 2018
Great experience! Quick key copy, good service. Definitely coming back. Nice people. Updated review: Third time coming back. Good service every time!

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm Today
Fri:9 am - 9 pm
Sat:9 am - 9 pm

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