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Santa Rosa Lock & Key

Santa Rosa Lock & Key

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3.8 Google Review
9940 Starr Rd #Unit 165, Windsor, California, 95492, United States
(707) 595-9777 locksmithsantarosa.com
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Google Reviews

Refresh Reviews 3.8


Jun 15, 2018
This is a case of misrepresentation; this business claims to be based in Santa Rosa but every connection was from a Missouri number. They claimed 24 hour service and, after multiple calls and promises to respond promptly, failed to send anyone. They repeatedly claimed they would respond within five minutes; we waited an hour and a half without any response (by that point we went with a better, actually local service). I was on the fence about posting a review, especially with my name attached, but I felt it necessary to warn folks about this business. Could be that we just caught them on a bad night, but when you claim 24 hour service based out of Santa Rosa, you should be available for service 24 hours a day, and at the very least you shouldn't be outsourcing your calls to another state.

Feb 22, 2018
Called him on a Sunday at 4p, was at our house 2 hours later! Rekeyed our door lock and bolt, in 15 minutes. Beyond kind and sympathetic to our situation. Said he was gonna call before coming over and did exactly that. Super professional. Plus generous, made us an extra key at no charge. Seriously don't look elsewhere. This is exactly the professional you need.

Feb 22, 2018
They are great. I have him as my go to contact for locksmith issues now going forward. Prompt, knowledgeable, effective. Does what he says. Very happy with his work. I do wish he brought a small vacuum to get up the small amount of dust he left behind, but still amazing service!

Feb 22, 2018
Super fast and professional! They came in and out in less than ten minutes. Very nice and polite. Would highly recommend.

Dec 11, 2017
ZERO stars. Will not use again. Although the "gentleman" who was here to fix my tenants' locks was incredibly efficient he has ZERO patience or customer service. He kept rambling off numbers different than what I was told by Sean when I made the appointment. When I tried to get hold of my tenants to authorize a different amount he became impatient stating that his time was incredibly precious and refused to do work on one of the units if I couldn't get a hold of my clients in a poor cell phone reception area. Wouldn't have taken more than five minutes. He showed up early, rushed me around and was confusing with prices. Certainly I can find another locksmith to use in the future.

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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