Before I start with MY story, I would like to discredit Ben Butler's review. Ben, why did you use Roadmaster if you did, in fact, receive several 'lower' estimates? Sounds a bit foolish to me. If your review is based solely on Roadmaster's price, then shame on you! I'd also like to say something brief about Neil Huggins' review. Seriously Neil?? Do you honestly believe that Larry just happens to have a canister of battery acid laying around and then actually put it in your gas tank? It's obvious Larry has been around for quite some time. I'm certain he knows what he's doing! Tell me this, Neil: Is that where YOU want to be when Jesus comes around? Shame on you, too!
I had the pleasure of meeting Larry and Jeanette this past Father's Day. My car broke down on I-75N when I was driving home from Tallahassee to Chicago. It just completely shut OFF. NOTHING worked. Because it was a Sunday AND Father's Day, I knew the odds of me finding a company that could tow my car immediately were slim. I called several places before calling Roadmaster. Larry answered the phone and he and Jeanette were at my car (dead on the left shoulder) within a reasonable time. The arrived first in a box truck with equipment in it with the hopes of getting me up and running and back on the road (I had a 10.5 hour drive ahead of me). Larry tried a few tricks but because I was on the left shoulder and cars were flying past us, I asked Larry to please stop risking his life and go get his tow truck. He did just that. I wasn't alone, though. I had my Norwegian Elkhound pup with me and I had no air and no way to open the windows. Norwegian's love subzero temps so you can only imagine how hot my poor girl was. Larry and Jeanette offered to take us back with them so we can sit in his air conditioned shop while he went back for my car but I simply couldn't leave my car abandoned on the wrong shoulder. Larry came back with his tow truck where my pup and I sat (in the air condition) while he hooked my car up. He drove us back to his shop and Larry, Jeanette, Molly (my pup) and I chit chatted for a bit. Jeanette THEN drove Molly and I to a close motel where we could stay while Larry tried to figure out what was wrong with my car. Unfortunately, he couldn't fix it. He did his damndest to get it running because taking it to Ford was my only other option and he was trying to save me some money. On Monday he towed my car to Ford (no charge) and I was told they wouldn't even look at it until Tuesday. On Tuesday afternoon, Jeanette came to the motel, picked up Molly and I and drove us to Ford so I could pick up my car and get back on the road. Even though Larry worked on my car for several hours, he only charged me for ONE tow and ONE hour of service! I wasn't charged for Jeanette dropping me off at the motel OR picking me up and driving me all the way out to Ford, either. Larry and Jeanette were the kindest southerners I've ever met! Thank you both so much! You're certainly the type of people most folks should aspire to be!!