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A Busy Bee Lock and Key

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4.3 Google Review

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12558 W Dalrymple Ct, Boise, Idaho, 83709, United States

(208) 376-2879

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Sarah Paradis

Mar 24, 2018

Very disappointed, awful service! I called Busy Bee to help me get into my house because I had locked myself out. They came in a "Baldwin Lock & Key" truck about 25 minutes, but the employee had either forgotten the lock gun or his wasn't working, so he had to try to rig my door lock manually, with what looked like two hair pins. The process usually takes 5 minutes (as verified by him) so you would think after 15-20 minutes, he would call a coworker for reinforcement. I suggested he call a coworker, and he nodded but didn't call anybody. He proceeded to continue to try to open my door for an hour. I had my 2-year-old son with me and time was of the essence. He was not sensitive to this. When we finally got in the house (the solution did NOT involve him actually unlocking a door!), he gave me the bill. I asked "Are you going to give me a discount since it took an hour?" and he said "I gave you a $5 discount." I couldn't believe it. A 10% discount. I also own my own business and if I delivered such terrible service, I would never charge my client. I reported my disappointment to the company via their contact form on their website, and never heard back. I just noticed that they cashed my check. What terrible customer service!

Nicole Hanson

Jun 2, 2016

Great! Great! Great! In short, I can only reiterate what all the other 5 star reviews have stated. Service was fast, affordable, accomodating, professional, knowledgeable, and friendly. I'd give a solid star for performance on each of those traits but 5 stars will have to do. Clint was top notch and has recently bought Baldwin Lock & Key. I'm so happy and pleased with his service that I'm going to post a second review under Baldwin Lock & Key to get the word out. From now on, Clint's my locksmith and I'm going to refer everyone over to him.

Jesse Ronnow

Dec 26, 2015

Early on a Saturday morning Clint helped out big time when I was rushing to head to Salt Lake City. I had an issue with the locks on my roof rack and he fixed it fast. I would highly recommend Busy Bee and Clint. Thanks again.

Britta Bracy

Mar 28, 2013

Lost my key and needed a new one made so called around to get prices. A Busy Bee was the cheapest price and had the best reviews and when he came out he more than lived up to both expectations! He was fast, personable and affordable. If I ever need a locksmith again I am definitely calling A Busy Bee.

Tabitha

May 23, 2013

I am very impressed with this business. I locked not only my dad's spare key but his main key in his car this afternoon. I first called a different company, who had me wait for an hour, after telling me they were on their way, only for me to call back and their driver tell me he wasn't coming. I was in a panic and I called Busy Bee and he was very fast. He not only found me in a parking lot but he was there in record timing. It took him about 10 seconds to unlock the car! He was fast and reliable. I will recommend him to everyone!

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