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Joe's Towing & Recovery

Joe's Towing & Recovery

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2.4 Google Review
2233 Springfield Rd, Bloomington, Illinois, 61701, United States
(309) 829-2123 www.joes-towing.com
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Refresh Reviews 2.4


Nov 5, 2018
While I can understand these people are trying to do their job, there is no customer service whatsoever. When you have people who can’t answer a simple question, or don’t know how to do simple addition, I can understand why you work as a tow dispatcher/office b!t€h. Please go get your GED so you can become a manager at McDonald’s. Thanks!

Jul 21, 2018
These fine folks charged me $9700, that’s right nine thousand seven hundred dollars to pull my tractor trailer out The side of the road and tow it 20 miles. They sent every fleet they owned to scam the insurance company. Middle of the summer. Truck was not blocking traffic. When I asked the manager why that much money she replied the load in your trailer is worth way more than 9700. In other words pay the 9700 or you will not get your trailer back. If anyone decides to sue or privately investigat this company please let me know. I’m just a poor truck driver. But with your help we can shed light on these “legal” highway bandits. 9700 for 5 hours is 1940 an hour! Even a heart surgeons doesn’t make fraction of that. It’s a robbery. Any news channels that do consumer protection please contact me.

Sep 25, 2018
Waited 2 hours for nobody to come. Only to call and realize they forgot to send anyone, and they had the wrong address. Office lady was not good at her job honestly. Would recommend looking elsewhere for a tow.

May 11, 2018
The office staff person was very friendly (and sympathetic!) and provided a realistic wait time based on the load of requests. The driver (Tim) was equally as nice and provided some valuable follow-up information if we had any further difficulties.

Aug 25, 2018
Charges too much for a tow and not very helpful when you call the office. I was quoted one price and was charged a different price when I went to get my car.

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