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iKeyless.com

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3.5 Google Review

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828 E Market St, Louisville, Kentucky, 40206, United States

(502) 442-2380 ikeyless.com

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Refresh Reviews 3.5

Donna Hengesbaugh

Feb 4, 2018

Highly recommend ikeyless for outstanding customer service. Worked with Paul Brown when I needed a RMA and he was courteous, prompt and very thorough. My whole experience with ikeyless from ordering to completion was a good experience.

Ken Eckert

Aug 31, 2017

I ordered a replacement remote for my 2004 Pontiac Vibe 9/917. Received remote within 3 working days. I went through the programming instructions at least dozen times with no results. I called iKeyless Tech Support and was `promptly helped by a young Lady. We tried to program the remote several times with no luck. She made arrangements to send me another remote and a return postage for the defective remote. I received a replacement remote within a couple of days. I programed and it worked the first time! Thanks for the professional and pleasant experience.

Aida Gebretekle

Dec 21, 2017

This review is purely based on customer service. I ordered a key from here and I wasn't satisfied with it so I returned it. I emailed customer service for an update on my return (refund, etc.); no answer. I tried chatting with someone to get an update and whoever entered the chat read my message then LEFT without responding. I called their number and someone initially answered and talked with me then hung up mid-conversation. After, I literally called 14 times in a row and no one picked up. Really shady way to handle someone who has already returned your product and is waiting for a refund.

Dental Hygiene Krueger

Dec 26, 2017

Before you order be sure to do your homework! We ordered a key that only unlocks the car door for $75 from ikeyless but I could have gotten the same thing from Honda for $7.00.

One FastDriver

Jul 11, 2017

Regarding a remote key fob that we ordered on eBay: We were disappointed to find that after attempted programming - even by the dealer - that their key did not work with our vehicle, despite the fact that it is listed on their site as the correct key for the correct vehicle. It will start the interior lights, but will not start the vehicle because it has no chip. Both a Lexus and a Toyota dealer showed us where the chip was missing in the key. We've already spent $50 to have the key cut which is now useless since the key can't be used. Repeated attempts contacting the seller declined rapidly in customer service after our feedback time was eclipsed on EBay. Their claim was that we should have used the 60 day warranty. If we'd known it was not what they'd advertised, then we certainly would have. But you can't program the key until you have it cut. And that necessitated two separate appointments with Lexus and Toyota - a busy place in our area.

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