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Willis Klein Locks Security

Willis Klein Locks Security

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4.5 Google Review
4041 Westport Rd, Louisville, Kentucky, 40207, United States
(502) 893-0441 www.willisklein.com
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Google Reviews

Refresh Reviews 4.5


Feb 3, 2018
I only have experience with their key & lock department. They are the BEST. Always helpful and they are knowledgeable. Always go the extra distance to help me. I have used their mobile service for door lock repair & replacement. I called first thing in the morning and they had a repair technician to my site in Oldham County by 10:30 AM. Couldn't repair my lock, but had choice of 2 new locks on the truck. Highly recommended. They know how to take care of their customers!

Jan 16, 2018
Amazing experience, people and products. I am a home owner and DIYer. I have no experience in plumbing, fixtures, etc. so I was completely lost. I am very detail oriented and specific to my tastes on my projects. I went in with an idea and based on my description, they were able to find an array of products across many different price points for me to choose from. I was able to find exactly what I had envisioned. I couldn't be happier. They were so sweet and helpful. Very personable. It truly shows they are family owned and they treat you as one of their own.

Feb 3, 2018
Willis Klein has the best product selection and service. I had many different projects (e.g., door hinges, kitchen knobs and pulls, front and backdoor deadbolts) and each time Willis Klein delivered. Trista is my go-to person: she is communicative, transparent, and most helpful; in fact, Trista was the bright spot in my renovation rollercoaster. Allison is also very helpful and knowledgeable. Overall, my experience at Willis Klein was great and I highly recommend their services and expertise.

Feb 22, 2018
I was searching for an obsolete door lock & Willis Klein found one way back in the stock room, dusted it off and even gave me a great price. They saved the day!!

Sep 19, 2017
Rude, condescending, and unhelpful. Absolutely terrible attitudes. Gorgeous products, but you definitely lost a customer due to your salespeople.

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