Aaron's Lock & Key

Excellent customer service, great prices, and quick service. I broke my key off in the door lock of my car and I was provided a new one in less than five minutes- with the old key in two pieces. Would recommend to anyone in a heartbeat.

So today in April 16, 2018 @ 10:15pm I went into Aaron’s Lock & Key to get my button remote for my car fixed. Now ppl know when you go to get something fix you text to go back to the place you bought it at. Well i go in there and inform the Manager Jimmy that I came up to this place months ago to get the remote button fixed before and that one of his employees fixed it and he stated that no one here fixed this cause we don’t soldered these like this. I informed him that i came up here cause i bought it from them and one of his employees did that months ago. Yet i get called a liar, which i have no need to do cause i wouldn’t leave work early to make it to a place that closes at 4:30pm to get a remote fixed. I informed him of this and also stated that i can go anywhere to get another button remote for my car and Jimmy states “no you can’t go anywhere....umm there are many more lock places that sell these. So Jimmy starts raising his voice while he has customers in the store and states “And yes I’m raising my voice at you and you can write a review I don’t care. So i walk out and make sure i get a picture of everything even him. If he wanted to help “His Customers so he says” then he would have offered anything to me instead of going back in forth with me. No one is looking for anything to be free i work to pay for quality items. So i go back in to speak with the manager not knowing it was Jimmy and yet disrespected again. He began walking up on me, in my personal space and trying to touch me. At this point he states he will call the police okay call but i did one better and called for him. But i guess he couldn’t wait cause he definitely locked up and left. So yea police are aware and this is the worst customer service ever. I will never support Arron’s Lock & Key and will not refer anyone to this terrible business. I feel sorry the Owner has a manager like him messing up his business. If anyone has anything to say i do not care cause 1. You were not there to witness anything 2. You yourself have dealt with someone that has given you terrible customer service before also.

I presented a blank VATS key for cutting... he stares at it for ten seconds and says $10. Walked out and saved big money.

This place is FANTASTIC. I cannot emphasize enough just how happy I am that I called them! I broke both of my car keys off the connected key fobs. The dealership tried telling me I HAD to buy two new keys (with the fob's attached) in order for them to be programmed to my 2008 Taurus. They wanted $500 for two new keys plus programming. I went to Aaron's and they gave me a new basic key and set me up so I could still use the key fob with it. It took them 15 minutes and cost me $35. They were polite and extremely helpful. I will be recommending them to all my friends and coming back for any of my key/lock needs. These guys really take care of their customers.

Very professional and quick. They replied to my email enquiry very efficiently and helped program my key fob. Turned out to be much cheaper and faster than doing this at the dealership.