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Overland Tow Service

Overland Tow Service

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3.7 Google Review
3505 Merriam Dr, Overland Park, Kansas, 66203, United States
(913) 722-3505
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Refresh Reviews 3.7


May 23, 2018
I cannot find enough words to express how wonderful this company is. They were kind, friendly, prompt, the driver was extremely skilled and made us feel at ease. I will NEVER use another service EVER again. I have put them in my cell phone on my favorites list. The owner even followed up with a phone call and a text afterwards.

Feb 6, 2018
The “manager/ owner” Laurie is by far the most unprofessional person I’ve ever dealt with. My car was towed for weather conditions (that never happened) after being on the highway for less than 8 hours and she told me “if you have a problem with it speak to Highway Patrol.” Unfortunately I didn’t have a choice in who towed my car, but if you are looking for a tow, I would absolutely not go through this company. Force our small business owners to EARN their business and not just have it handed to them.

Apr 12, 2018
Rude to deal with, they over charge, and deceitful about what they are doing with your car. Was supposed to take car to insurance lot and took it to theirs so they could rack up storage fees. Crooked as far as I know.

Nov 16, 2017
Billy and Overland Tow are my go to towing service when my truck has problems. They are quick, polite and very empathetic to your plight while being reasonably priced. Unfortunately, my truck has had problems twice and needed to be towed home. Both times I was fortunate to have Billy as my operator. Truly a great guy with a great sense of humor and a truly caring individual. If you need a tow, give Overland Tow a call.

Sep 21, 2017
The office staff is rude and unprofessional in every way possible. They wanted to charge me $650 for a tow which is a complete rip off. The price was reduced to $350 which is still unethical and not charged by any other towing companies in Kansas City. The office staff needs to learn effective communication skills to talk to customer correctly and not make a bad situation worse. I will never recommend this tow company to anyone and hope the management team helps the office staff develop people skills.

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