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Alladin Lock & Security Inc

Alladin Lock & Security Inc

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3.5 Google Review
804 Broadwater Ave, Billings, Montana, 59101, United States
(406) 259-7215 www.alladinlock.com
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Google Reviews

Refresh Reviews 3.5


Jul 11, 2018
I wish I would of heeded the one star reviews. Rude rude rude!! He acted offended I called at 7:30 a.m. & told me to come in to shop at 9 even though online advertises open at 7:30. Didn't listen at all to my needs, treated me like I was stupid. Did I mention he was rude?! Time to retire dude! Seriously, how does he get any business with his attitude? I called someone else that was kind & helpful!!

May 26, 2018
Terrible experience; incredibly rude. Got home after long travel day for out-of-state surgery and locked myself out of the house. Waited over an hour only to be insulted and left stranded locked out of my house as the grumpy old guy left in a huff when I said I did not want him to break the lock. Called a competitor and had exactly the opposite experience -- friendly, efficient and had me in my house in less than 15 minutes from the time he arrived.

Mar 28, 2018
Called and showed up quickly and was very polite and efficient. Price was very reasonable.

Dec 7, 2017
Called him tonight at 5 til 6 (when it says they close). My car was broken into and the perpetrator ransacked the interior and stole the keys (they didn't find my wallet though). This fella informed me it would cost more due to being after hours. Definitely understandable, I charge more for overtime, too. He made it to my car in UNDER a half hour! On top of that, he was very empathetic to my story, asked about my kids after seeing the car seats, let me know it was common for perps to just toss keys as they left, then seemed to feel bad for having to charge me (I would have insisted anyway). Then, most impressively, he expressed sincere regret that he couldn't help me look around to try and find the keys. Super nice fella, I hope he knows how much I appreciate the help.

Sep 21, 2017
Called about making a key and was informed it was no problem. Gave my phone number and was told the key would be done by the end of the day. I heard nothing back so I called the next morning and was told they forgot and they didn't know when they would get to it. Then he informed me to call another locksmith he was to busy. Not very good customer service never came through on what he said.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm Open Today
Sat:7:30 am - 6 pm

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