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Webster Lock and Hardware Company

Webster Lock and Hardware Company

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3.7 Google Review
2471 Webster Ave, Bronx, New York, 10458, United States
(718) 733-2200
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Google Reviews

Refresh Reviews 3.7


Apr 12, 2018
Danny was fast, pleasant, professional! It was a little steep in price but they got me out of a rut. I am grateful. Thank u guys!

Jul 13, 2018
They are rude and their work is not worth your time or money. They messed up the bells on a Thursday and said they can't fix it until Monday. So I have to listen to my buzzer all day and all night because somebody else's bell is ringing in my apartment all hours of the night. Do not hire Webster lock smith. No stars

Mar 7, 2018
DO NOT I mean DO NOT patronize this place. They are verbally abusive, condescending, exercise poor customer service and encourage you take your business somewhere else. I asked them to provide a warranty or guarantee for a lock and cylinder (because of prior negative experience with their service), and they told me to go somewhere else and hung up the phone. Take your business to Larry the Locksmith in Riverdale. Polite, professional, latest technology, excellent customer service and 90 day warranty.

Jan 27, 2018
Called ahead about a apartment building multikey. Spoke to a heavy accented Latin employee. He said of course they make duplicates. When I arrived, the line was VERY long and employees took their sweet time. Finally spoke to 40something rotund Italian. He was rude, hostile in tone and arrogant. When I inquired about the multikey and informed him I called ahead, he rudely said they don't copy unless I had a card from super. Had I been informed at the PRIOR I would not have traveled 90 min. I wouldn't shop there if it was the ONLY hardware store on the planet. Hope Home Depot opens a location on Fordham and "Vinnie" gets to circle the receipts at the exit.

Feb 20, 2018
You can’t find a locksmith with this much experience in the entire tristate area. Only if they had one in every borough the choice of locks is unlimited..

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm Today
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:8 am - 5 pm