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Texas Premier Locksmith

Texas Premier Locksmith

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4.5 Google Review
600 W 28th St #105, Austin, Texas, 78705, United States
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Google Reviews

Refresh Reviews 4.5


Oct 15, 2018
BEWARE: DO NOT use this company. This is a locksmith company with offices in San Marcos & Austin, TX. They scam people by offering a quote over the phone, then the locksmith charges double once the work is done. The person answering phone claims $30 flat rate call-outs, plus price for work which starts at $25 for a simple pick a lock & goes up if more extensive work is done. Mine was a 30 second pick a lock & I was charged $80 total that included a military discount.. HA!!!What a joke!!! When I called to complain I was told a supervisor would call me back. Never happened. I called back 5 days later & was told it is up to the technician to charge what he feels is necessary. #scam Reading through their Google Maps & Yelp reviews, I noticed this has happened repeatedly. I have reported them to the BBB & my local news stations. Please save yourself a headache & money.. do not do business with them.

Jun 5, 2018
They showed up fast and took care of my Jeep quickly as well. Best of all, the customer service was great. My lock popper was VERY nice and clean cut. And then the company called me to make sure everything went well. Can't say I've ever had that great if service in this business. Very refreshing.

Jul 16, 2018
Called 3 different locksmiths stating I needed a lock rekeyed within the hour, 2 said no way and Texas Premier showed up in 50 min. Locksmith tech was really professional, courteous, and knowledgeable. As you will notice I do plenty of reviews on here and not all of them are happy ones, but this one is because they "say what the do, and do what they say" (and on time). Buy with impunity with this business, and as I always say on here "vote with your money" and these guy's get a great big "YES VOTE" from me.

Jul 1, 2018
Dan showed up only a few minutes after the scheduled time. He rekeyed five locks very quickly after going through all my options and the bill the price was as-agreed and he even fixed a lock that wasn’t working quite well thanks to the house settling at no cost to me (and it only took him 30 seconds for what would have taken me far longer). I’d recommend Dan to anyone and will certainly be a repeat customer if the need ever arises.

Jul 5, 2018
I locked myself out of my house on the 4th of July. This was the only place i could get the answer the phone that day and the guy worked fast and got me back into my house quickly. The charge wasn’t unreasonable either. Will use them again if necessary.

INDUSTRY BLOGS

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The Science of H2O: Why Water Matters in Whisky Production

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Opening Hours

Mon:7 am - 12 am
Tue:7 am - 12 am
Wed:7 am - 12 am
Thu:7 am - 12 am
Fri:7 am - 12 am Today
Sat:7 am - 12 am

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