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Pascarella's Towing Service, LLC

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3.9 Google Review

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1504 Burnet Ave, Syracuse, New York, 13206, United States

(315) 478-7770 www.pascarellastowingllc.com

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Refresh Reviews 3.9

Linda Kozlowski

Aug 4, 2018

My son and I were out shopping, and my son accidentally locked his keys in his car. We had groceries in the car. My son called Pascarella’s Towing, and spoke with an extremely friendly and kind woman. She told my son that someone would come assist us in about a half hour. The guy showed up in about 15 minutes, and had my son’s car door open within a minute or two! I am extremely pleased with Pascarella’s Towing! I would highly recommend this towing company. Excellent service, thank you!

Juliana Quaresma

Oct 24, 2018

The truck service arrived on time as planned, they communicated the ETA, they were professional, quick and friendly people.

Cindy Lusk

Jun 29, 2018

I'd write less than one star if I could. Flat bed came to tow our truck. He said truck had to be turned, he did not bring any dollies or lifts. Garage next door came over and turned the car. (Literally 5 minutes) In that time the tow truck turned around in the right direction to lift the car. The tow truck driver came over and said he was leaving. We stood there and looked at him as the car was ready to be towed 2 feet from his truck. he said he had been pulled off and told to go to another location. He said the office sent him a text message and he can't get them on the phone and they won't return his text messege. He claimed not to know the phone number or any contact info. I asked him where was he going and he just yelled out, "get away from my truck" as he stomped the vehicle in reverse and pulled away. We called GM (they had arranged the tow truck) and GM said the driver had left them a message that he (driver) had cancelled the call because it was the end of his day. 4:30 PM And absolutely no exaggeration about less than 5 minutes to get someone and turn that car. The tow truck driver was not waiting if he tries to make that excuse to the owners. He just had something better to do. Probably go to the neighborhood bar. I will never call them and will tell everyone I know never to call them and so on and so on. The whole thing was ludicrous and then that he backed a flatbed tow truck out of a parking lot racing backwards should be criminal.

Shaneika Mathis

Jul 30, 2018

Thank you so much, this was an Amazing experience,this was company fast. Efficient and very caring and supportive I felt so comfortable.and after what happened I felt very positive about my situation even though it was very dangerous.

Sarah Wohlfahrt

Sep 13, 2018

They came over an hour late to picking up my car; didn't call me before they left like they claimed they would; and didn't have $2 in change so they just kept the extra $2.

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