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Kettering Key & Safe

Kettering Key & Safe

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1.0 Google Review
390 E Stroop Rd, Kettering, Ohio, 45429, United States
(937) 319-4734 locksmith-kettering.com
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Sep 26, 2018
Worst customer service ever. Kim was unhelpful. If you’re not in a service area where they have a technician I was told “find someone else to do it” when I asked where I needed to drive to to have my key fob remade. Ridiculous!!! I would give no stars if possible.

May 15, 2018
Steer clear completely from this company. It is highway robbery and horrible service. Called at 3:20 p.m. and was told it would be 25 to 30 minutes with a $20 service call and then $90 for a broken key for a 2010 toyota corolla (just a regular car key) and possibly a little more if there was more to be done. The tech called back and said he was wrapping up the job he was at and he would be out. After an hour, we called and was quoted another 30 minutes. Waited. After 2 hours and 30 minutes and more phone tag, the tech finally arrived. It was over $200 dollars and the tech was rude and has no understanding of customer service. All he did was make a key and remove the broken key from the door. Was not worth the money or the wait. Shop somewhere else. Im filing complaint with the bbb.

Jan 27, 2018
Do NOT call this company if you locked yourself out of your house unless you want to pay $200 for them to unlock a standard door lock and about $20 just for them to make the trip. I called this place to help me despite seeing the bad reviews because the first place I called told me it would take 2 hours to come out because they were already heading out to another place. The locksmith that came out was very nice, however my jaw about hit the floor when I heard it would be about $225 for a job that literally took him 5 minutes to complete. I would not recommend this company, keep scrolling to the next one.

Aug 19, 2017
Reasonable quote over the phone. I agreed but they sent to two different techs who had extremely high prices. Be very careful!

Feb 7, 2017
Worst locksmith experience ever. They outsourced to a company that gave me a reasonable quote over the phone, but then charged my card $515 to unlock a door.

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