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Ed Humes Locksmith Service

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3.4 Google Review

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307 W 2nd St, Edmond, Oklahoma, 73003, United States

(405) 341-1102 locksmithedmond.com

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Refresh Reviews 3.4

Denise Griffin

Jul 18, 2018

I stopped by one morning to see if they could help me out (lost my only key to a cabinet). I had seen the hours google posted for them but it did not reflect that they see people by appointment at the shop in the mornings. Fortunately for me, they were there & were able to make a new key for the cabinet. Very helpful & will use them again.

Melinda Norton

Jul 21, 2018

I lost the key that starts my car. I have lived in Edmond many years and have always heard good things about Humes Locksmith, so I called them. They were very fast, friendly and courteous. I hope I never lose a key again, but if I do I will certainly call Humes Locksmith.

Johnny Nguyen

Jul 25, 2018

My car key came out of it's housing so I bought a shell on Amazon. Tom Humes cut the new key for me extremely fast and at an affordable price. Very satisfied!

James Kenney

Jan 21, 2018

I had a safe dial changed. The old one lasted me about ten years. The dial that they changed it to went out 2 days after the install. I called to say I couldn't get in my safe. Got a call back the next day saying that I had changed the safe code and just forgot what I changed it to and the dials just don't fail like that. I tried several more times to get in the safe and was able to open it. I took a video on my phone and sent it to them showing that sometimes the safe will open and sometimes it won't. Got a call back the next day saying that we had spilled water on the dial. This was complete speculation because they would never come out and actually look at the dial. This thing cost me several hundred dollars to replace the first time and they would not take responsibility for their product. They offered to come out and replace the dial, at my expense of course. It took over a day each time to get a call back. I was out of a safe for 2 weeks. The vibe I get is that a lot of locksmiths are over worked here in the city. There aren't very many to meet the demand. There is no need to do the right thing and take care of the customer when something goes wrong because there's so much other work to be done. This company fits that model. I'm not saying Ed Humes is a terrible locksmith, I've used them before with no issues. But if something goes wrong with the product they install, they will not take care of you, pain and simple. I've been using Rogers Locksmith. Great customer service. You get a call back the same day. Work done on the safe hasn't failed yet.

Blake Sullivan

Jul 18, 2018

Great to work with. Great service. Very friendly.

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