Salem Oregon Locksmith, LLC

I have been debating whether to write this review or not considering I have read through other reviews and found there to be an overwhelming amount of 5 star, positive reviews for Tim. While I agree that Tim is very friendly, personable, and a fine locksmith, I am very disappointed in the customer service I received when I locked myself out of my car a few days ago at 11 PM, by myself the other day. I am so appreciative of the fact that this service is available 24 hours, however, with that comes a level of professionalism that should be maintained considering the vulnerability young women, such as myself, face after dark when they are by themselves. Tim made several off-putting remarks that, while I believe he was doing in the name of flattery, I found offensive. When he asked if I could shine a flashlight into his van so he could see something, he mentioned, "Don't worry, I'm not going to abduct you!". I laughed and replied, "I trust you", to which he said, "well don't trust me too much, with someone as gorgeous as yourself it might be tempting to do something!". This is not appropriate. He proceeded to say comments such as "our star signs are compatible, so we get along well together", "I'm going to stop flirting too much, unless you're into older men", "you're good at shining that flashlight, you could be my assistant", and "your boyfriend must know he has something special, I knew when I heard your voice on the phone". These are presumably nice things to say, but given that Tim is significantly older than me, is in a position of power where I needed him there to provide a service I could not provide for myself, and is the only locksmith available after hours, I would expect him to be sensitive to the context of the situation. It is not hard to avoid making comments like that. There are a million other ways to be friendly and personable without making such comments. It would not happen to a male or to someone much older than I am, though it would be inappropriate at any age or to any gender. I am writing this review not to slander this business, but instead in hopes that it will bring awareness to why this is wrong. I am paying for a service and therefore should not be uncomfortable throughout the entire experience.

Tim was great! He helped us out after hours. Great sense of humor. Fast and friendly service, he was able to unlock my car in 30 seconds. And got here in less than 8 minutes! And was able to make us a key on site. Definitely recommend

Thank you for the amazing service, guy with the T name who used to be a car mechanic (I forgot your name because you were so fast!). You prevented us from breaking the door down in the middle of the night and I appreciate all the work and money that saved us. On top of knowing what you were doing you were relaxed and friendly. We wouldn't hesitate giving you another call. Take care!

Tim is a hard working man. His service was amazing and quick. He gave great customer service. I would definitely recommend him to other people who are in need for his services.

Tim showed up in about 10 minutes and got the job done in a matter of seconds. Great guy great service. Thank you for what you do man. Highly recommend these guys.